What are the responsibilities and job description for the Salon + Spa Manager position at Nurtur Aveda?
Are you looking for a leadership position with a professional growth opportunity in the beauty industry? Do you want to be the reason why guests and students have an amazing experience while at the Institute? If so, you may be a perfect fit for NURTUR Aveda’s Student Salon & Spa Manager role!
What You’ll Do:
- Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
- Provide ongoing recognition, support, and motivation for Guest Care team members and students
- Serve as a role model by exemplifying professionalism, integrity, and positivity while adhering to company policy and procedures
- Help maintain a cohesive, cooperative work environment through team building and motivation
- Manage day-to-day operations of the school
- Interview, hire, and train the Guest Care team in procedure, policy, and school flow
- Schedule team to ensure adequate coverage for the school's needs
- Resolve customer complaints and challenges and provide solutions for team disputes
- Assist in guest care initiatives around developing coaching materials to drive sales
- Other duties as assigned
Who You Are:
- Exemplify ambition, resourcefulness, the ability to prioritize and multitask, and professionalism in a fast-paced, dynamic environment
- Exhibit the ability to identify and achieve goals, execute decisions, and work under strict deadlines
- Have outstanding interpersonal and communication skills
- Demonstrate strong leadership skills and experience
- Be passionate about providing exceptional customer service
What you’ll bring:
- High school diploma or GED equivalent, Bachelor’s degree a plus
- Minimum of 5 years continuous retail or customer service experience in a salon or spa required; experience in supervising and training staff highly preferred
- Excellent interpersonal, communication, and presentation skills
- Ability to work a flexible schedule, including evenings and weekends as needed
Who we are:
Do What You Love – Love What You Do. Founded in 2004, Nurtur Aveda Institutes owns and operates 5 Aveda Institutes throughout the country. We are a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.
Perks and Benefits
- Health Insurance
- 401k Matching
- Medical/Dental/Vision/Life/401K
- PTO