What are the responsibilities and job description for the Integration Specialist position at Nuvei?
The integration analyst is responsible for the setup, configuration, and implementation of parameters in various tools, platforms, and services; then supporting clients (merchants and partners) through implementation & certification to Nuvei’s endpoints.
Once certified, the Integration Analyst will support these clients on an ongoing basis to assist with account maintenance and other operational/technical concerns related to that client’s integration.
A successful candidate will address customer incidents & issues completely, with a smile, helpful attitude, communicate with customers and team members proactively, and act with a sense of urgency.
- Assist new or prospective clients with setting up a development sandbox.
- Act as a subject matter expert when developing & designing onboarding, transaction processing, and reporting solutions for new clients.
- Provide regular status reports on open integration projects to project management teams & leadership
- Develop a strong grasp of the capabilities of the different products.
- Understand and communicate complex technical specifications & API’s.
- Help clients detect errors and debug request and response messages.
Qualifications and Skills
- High school diploma required; Bachelors preferred.
- 3 years’ experience supporting high-tech products for multi-national clients.
- 2 years’ experience working with standard communication protocols (client-server, server-to-server) – IP, HTTP, etc.
- Working knowledge of web-based programming languages & data formatting: Python, Java SE, PHP, JSON, RESTful APIs, HTML, CSS, SQL
- Problem solver with strong analytical skills.
- Strong in Microsoft Office suite of applications.
- Collaborative, engaging, relationship drive work style with technical mindset
- Fluent in English, bi-lingual (French or Spanish) preferred
