Program Director

Overview

NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work.

As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives.

The Program Director oversees all service delivery, including the execution of all client-facing work and development of new services. The Director works to ensure that services are delivered and developed in-line with business strategy and objectives, including quality, productivity, profitability, and revenue targets, and are ultimately realized by NV5 clients and partners as relevant, practical, and effective.

NV5 is accepting resumes for Individuals who are team players, self-motivated, energetic and goal oriented. Applicants will be considered for full time employment and should be ready to begin as soon as possible. NV5’s benefits plan is designed to provide you with choice and flexibility to fit your individual needs.

Responsibilities

• Service Delivery
  • Ensure services are delivered in line with quality, productivity, and revenue targets
• Service Development
  • Oversee service development projects and resources, in line with expected development workload and business outcomes
• Process Improvement & Change Management
  • Research and implement new directives for business growth, efficiency, quality, and profitability
  • Participate in strategic planning, and develop/execute/manage supporting plans
  • Define, manage and oversee change management processes
• Resource Management
  • Manage staffing requirements to support current and projected workload, including required skills, overall service delivery capability, training, and hiring
  • Build and maintain service-wide hiring and training plans
  • Partner with team to build effective teams best suited to deliver current and project services
• Revenue
  • Monitor revenue margins and ensure service delivery methods and resourcing attain revenue targets
  • Manage cost line by ensuring services are delivered with appropriate resources
• Metrics
  • Manage and report key business metrics around quality, performance, revenue, resourcing, and others
• Leadership
  • Develop and implement leadership training and professional development requirements
  • Partner with direct reports to successfully obtain business objectives and execute strategic plans
  • Provide coaching and guidance to team members, serving as a senior escalation point
  • Act as coach, mentor, and point of escalation for Service Managers
  • Build and maintain independent development plans for direct reports to ensure growth and opportunity
• Collaboration
  • Collaborate with business units, including Business Development, Services, and Marketing to ensure alignment across business units
  • Partner with Service Managers, Project Management, and Business Development to ensure alignment of service delivery, development, and non-standard contract approval and delivery
  • Develop the framework of a PMO within the business unit
• Culture
  • Lead, model, and support NV5’s Code of Conduct, Values, and Ethics
  • Actively participate in training seminars and workshops that align with NV5’s Code of Conduct, Values, and Ethics
• Perform other job duties and responsibilities as directed
• SUPERVISORY RESPONSIBILITY
  • This position consults with the Sr. VP of BU for the employee life cycle for all direct reports and observes the employee lifecycle for all indirect reports on the team. The employee life cycle includes but isn’t limited to the following: hiring, disciplinary, promotions, transfers, and termination.

Qualifications

Required Skills and Experience

• Willingness to travel to job sites
• Bachelor’s degree in Engineering or Construction Management (Project experience can substitute for degree)

Licenses and Certifications

• PLS, PE or LSIT desirable
• Military credentials with transferable skills are desirable

NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.