Veterinary Assistant/Receptionist

Client Care Representative/Veterinary Assistant-Neurology

Are you an experienced CSR/Veterinary Receptionist, or Veterinary Assistant, who excels at client communication, client education, and customer service? Do you want an opportunity to hone your specialty skills? Do you enjoy the complexities of both Specialty medicine and Client Education?

If you answered yes to these questions, then we may be looking for you at Bush Veterinary Neurology Service- Rockville! We are seeking Experienced Veterinary Receptionists or Veterinary Assistants looking to expand their skillset in both to join our BVNS Rockville Team.

About you:

• You excel at customer service, including scheduling, checking clients in and out, and answering client communications
• You love to learn and want to learn how and why neurologic patients require specific restraint/patient care skills
• Your keen attention to detail helps you recognize changes in patient attitude, abnormal behavior, and changes in condition
• You work well independently and as part of a close-knit team- and are ready to have fun
• You pride yourself on your written and verbal communication skills
• You enjoy client education including intake and discharge instructions
• You adapt to the individual needs of each patient and are not afraid to ask questions
• You maintain your calm in stressful situations and maintain a positive attitude
• EzyVet and SmartFlow experience is a plus.

About Us: 

Bush Veterinary Neurology has four locations across 2 states! Our clinics are operated by board certified neurologists that provide same-day life-saving neurosurgery and long-term medical management. Our hospitals house state of the art equipment to provide advanced diagnostic testing including cerebrospinal fluid collection/analysis, computed tomography, electroencephalography, MRI and more! Our neurologists perform both spinal and brain surgeries. Some of these surgeries include: intervertebral disc surgery, brain tumor removal, foramen magnum decompression, ventricular shunt replacement and more!!

BVNS-Rockville is growing and expanding! If you are looking for a  new and exciting work environment where your education and skillset are appreciate and where you can expand both your CSR/Receptionist and Veterinary Assistant skills, BVNS may be right for you!

Please check out these videos:

• Welcome to the new Ethos Veterinary Health (EVH): Welcome to the New EVH
• Meet Dr. Wood, our Leesburg DVM: Dr. Wood BVNS Leesburg
• 5 Reasons to Join Ethos Veterinary Health: 5 Reasons to Join EVH
• A patient's story: Meet Winston

Compensation and benefits package for full-time employees:

• $19 (Commensurate with relevant experience)
• Extensive Employee Assistance Program and Mental Health Benefits 
• Annual allowance for scrubs and other BVNS apparel
• Medical/Dental/Vision Insurance, 401K with matching
• Other voluntary benefit plans are available including Life, STD, LTD, Aflac, Pet Insurance, Legal, etc.
• PTO  
• Shift differential available for overnights (if applicable)

 Qualifications:

• At least two years of Veterinary experience as a Veterinary Receptionist or Assistant
• EzyVet and SmartFlow experience a plus!
• Experience in patient handling and restraint
• Excellent written and verbal communication
• Unparalleled patient care and customer service skills
• Have a valid high school diploma or GED
• Be flexible and adapt well to new situations
• Work well as part of a team 

Additional Requirements:

• Must be eligible to work in the United States and have original, unexpired documents to verify eligibility. 
• Must be able to pass a 7-year background check and drug test (complying with local, state and Federal guidelines).

Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Must have the ability to respond quickly in urgent situations using all senses. During the normal workday, employee may occasionally lift and/or push/pull up to 50 pounds. This position requires sitting for long periods of time. 

EEO: "We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Job Type: Full-time 

To Apply: https://BVNS.NET/Careers/