What are the responsibilities and job description for the Veterinary Receptionist position at NVA?
Description & Requirements
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Preferably experience with Cornerstone (or Avimark) software, but not required. Minimum of 6 months job-related veterinary experience required. Must be available to work some Saturdays. 4 day / week schedule.
