What are the responsibilities and job description for the Dispatcher position at NXTLVL Driveaway?
Job Description:
Qualifications
Job Requirements:
Key Responsibilities and Duties including but not limited to:
Benefits:
Qualifications
- Self-motivated problem-solver with strong desire to meet customer needs.
- Attention to detail, follow up with a call first, email second mentality.
- Strong verbal and written communication skills.
- Proficient with Microsoft Office products including Word, Excel, Outlook and Teams.
- All applicants are subject to a criminal background check.
Job Requirements:
Key Responsibilities and Duties including but not limited to:
- Work independently under the guidance of V.P. of Operations.
- Help with Dispatch, Billing, Driver & Asset Records.
- Develop a strong relationship with all drivers.
- Attention to pick up and delivery schedules.
- Provide load status updates to the sales team on a daily basis.
- Quickly and accurately respond to customer requests.
- Balance customer and driver expectations.
- Other duties as assigned.
- Strong Math skills & knowledge of US Geography preferred.
- Must have ability to work in a “fast paced” environment with a heavy volume of inbound and outbound phone calls.
- Ideal candidate will possess a positive attitude, strong work ethic and a desire to solve problems.
- Prior dispatch / load planning experience
- Paid Vacation
- Medical/Dental/Vision Insurance
- Full Time
- Casual dress office and atmosphere
- Commensurate with experience
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- 8 hour shift
- 1 year of prior Dispatch experience
- Microsoft Office: 1 year (Preferred)
Salary : $55,000 - $65,000
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