Investigative Consultant - Level 2

NYC Administration for Children's Services
New York, NY Full Time
POSTED ON 5/17/2024

Job Description

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families at risk of a crisis through preventive services and provides foster care services for children not able to safely remain at home. Each year, the agency’s Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. ACS is also a key part of NYCs early childhood and education continuum, providing child care assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care.

The Protection Agent Level II will supervise complex and sensitive investigations related to children in the custody of ACS, including investigating allegations of child abuse and neglect, helping locate youth who have left or who are missing from foster care or DYFJ non-secure detention and/or placement facilities, and advising and training Child Protective Specialists (CPS), Child Protective Specialist Supervisors (CPSS) and other child protective staff and DYFJ staff in techniques and approaches for handling such cases in Children’s Services. Under managerial direction, with latitude for independent action and decision-making, is assigned to a child protective field office or special investigation unit, such as DYFJ, Emergency Children’s Services or the Office of Confidential Investigation.

Under managerial direction, with wide latitude for independent action and decision-making, supervises the work of Protection Agents, Level I conducting investigations and training for an assigned area, such as several boroughs.

In addition to performing the duties of lower-level Agents, performs tasks such as the following:

  • Assigns and supervises Protection Agents throughout the city to assist child protective staff conducting investigations into allegations of child abuse and neglect, conduct interviews and interrogations, and collect evidence and other documentation for complex and sensitive child abuse and neglect cases.
  • Serves as a liaison between executive staff and protection agents.
  • Participates in the evaluation of subordinates.
  • Prepares written reports to the direct supervisor on the status of investigatory cases, training conducted and other work performed.
  • Provide Training and assistance to Provider Agencies and ACS Staff to assist in gathering information to locate AWOL Youth.
  • Utilize investigative databases and review records to assist in developing leads to locate AWOL Youth.
  • Assigns and supervises Protection Agents to make field visits to assist in locating youth who are AWOL from a foster care, detention or placement setting.
  • Assign Protection Agent to re-interview parents, neighbors and relatives when provider agencies have not successfully located AWOL Youth.
  • Assigns and supervises Protection Agents to collaborate and share information with law enforcement so that once youth are located, law enforcement can take action to ensure the safe return of AWOL youth to a foster care, placement, or detention setting.
  • In the temporary absence of the Agent’s supervisor, may be assigned to perform the duties of that position.

Minimum Qual Requirements

1. A four-year high school diploma or its educational equivalent and five (5) years of satisfactory full-time experience in the field of law enforcement. At least three years of this experience must have been obtained while working in Special Victim’s, Forensics, Homicide, Domestic Violence, Missing Persons, Precinct Detective; or a closely related law enforcement work unit or task force; or

License Requirement
At the time of appointment, candidates must possess a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment.

2. An Associate degree or 60 semester credits from an accredited college or university and at least three (3) years of satisfactory experience in the field of law enforcement, including at least two (2) years obtained while working in a specialized law enforcement unit or task force as described in “1” above.

License Requirement
At the time of appointment, candidates must possess a motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment.

Preferred Skills

Candidates possessing experience with specialized and complex child abuse investigations, domestic violence investigations, gang investigations, warrants, missing persons, juvenile crimes, human trafficking fugitive enforcement experience in a current or former law enforcement position will be strongly considered.

Note:
Experience in a closely related law enforcement work unit or task force might include Crime Scene, School Safety, Domestic Violence Officer, Youth Coordination Officer, Field Information Officer, Neighborhood Safety Team Officer; Neighborhood Coordination Officer

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

To Apply

APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and searchfor Job ID# (Insert Job Opening# 617194)

For all other applicants go to www.nyc.gov/careers and search for Job ID# (Insert Job Opening#617194)Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted.

Public Svc Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

Residency Requirement

New York City Residency is not required for this position

Job Type: Full-time

Pay: $76,845.00 - $84,044.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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