CLERK
Job Posting for CLERK at NYC Careers
CLERK
CLERK
- Agency: HRA/DEPT OF SOCIAL SERVICES
- Job type: Full-time
Location
BROOKLYN
- Title Classification: Exam may be required
Department
Off Of Child Enforc-NM
Job Description
The Office of Child Support Services (OCSS) works with New York City families to ensure noncustodial parents provide financial support for their children. Family Court Support Services is responsible for providing support services to non-cash assistance clients. These services include paternity and support establishment; summons services, support collection, enforcement, and modification of court orders; and non-custodial location parent location searches. Family Court Support Services also connects non-custodial parents (NCP) to various programs such as debt reduction and employment programs. Custodial parents and their families rely on the agency to provide guidance in collecting monies due to them and to use all means at the disposal of the agency to collect such monies. OCSS is recruiting a Supervisor I to function as a Unit Supervisor who will:
Under general direction of the Coordinator (Supervisor III, Social Services) and/or Office Manager (Principal Administrative Associate I), the Clerical II will serve as a FCSS Clerical Support Clerk to perform the functions listed below.
- Triages in-person clients by logging them in at the reception area, identifying the purpose of the client’s visit, providing information and materials as well as ensuring the clients are serviced further if needed by communicating the client’s needs to their Supervisor or Coordinator.
- Processes incoming mail and handles as appropriate, including requests for child support court summons service received from the NYC Family Court or directly from clients.
- Data enters relevant information and remarks into the child support systems as needed (including but not limited to ASSETS, CS Track) accurately and timely.
- Scan and upload documents to systems used by the Office of Child Support Services as needed.
- Other routine clerical functions such as filing, answering telephones, photocopying, etc., as needed.
CORRECT SALARY RANGE: $39,763 - $45,728.
Work Location: 330 Jay Street, 12th Fl. Brooklyn, NY
Schedule: Monday to Friday: 9:am to 5 pm.
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
626832
Title code
10251
Civil service title
CLERICAL ASSOCIATE
Title classification
Competitive-1
Business title
CLERK
- Experience level: Experienced (non-manager)
Number of positions
1
Work location
330 Jay Street
- Category: Constituent Services & Community Programs
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