IT Assistant

NYC Careers
Manhattan, NY Full Time
POSTED ON 3/31/2022 CLOSED ON 4/8/2022

What are the responsibilities and job description for the IT Assistant position at NYC Careers?

The Office of Collective Bargaining (“OCB”) is an independent, impartial governmental agency that resolves labor disputes between the City of New York and the City employees’ Unions. The NYC Office of Collective Bargaining has great opportunities for matriculating college students who are studying Information Technology.
Under the supervision of the Director of Information Technology, the selected candidate will be responsible for assisting with:
  • Website design and maintenance (HTML)
  • Troubleshooting agency hardware and software problems
  • Providing basic hands-on technical support to include hardware and software installs, PC repairs, system upgrades, and preventative PC maintenance
- Maintenance of the OCB network – a basic knowledge of networking - internet, extranets, etc.
  • Special Projects

Minimum Qual Requirements

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

  • Experience coding using HTML, as well as experience with Outlook, Word, Excel, Access and Power Point.
  • Basic knowledge of networking – internet, extranets, etc.
  • Ability to provide basic hardware and software support
  • Excellent organizational and communication skills.

To Apply

Click the “Apply Now” button.

While we appreciate every applicant’s interest, only those under consideration will be contacted.

Do not email, mail or fax your resume to OCB directly. No phone calls will be accepted.

Hours/Shift

Total hours and schedule is flexible and will vary based on office needs and the applicant’s school schedule, but will not exceed 17 hours per week when school is in session, or 35 hours per week during summer vacation.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
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