DIRECTOR

NYC Department of Social Services
Manhattan, NY Full Time
POSTED ON 5/19/2024
The Investigation, Revenue and Enforcement Administration includes the Bureau of Fraud Investigation (BFI). BFI, as mandated by Social Service Law, conducts investigations of individuals and organized groups allegedly committing fraudulent acts against the social service programs administered by HRA/DSS and NYSDOH. BFI investigates active and closed cases suspected of fraud and abuse based on computer match data and allegations received from the public and other governmental entities.

BFI is recruiting for (1) one Administrative Investigator NM II to function as a Director, who will:

  • Manage, plan and develop the daily operational and administrative activities of two large units oversee and direct the implementation of organizational directives and procedures regarding program objectives, goals, improvements and outcomes.
  • Oversee two-unit area directors (Administrative Investigator NM-I’s) by providing guidance, direction and assistance on extremely complex and sensitive investigations that may require convergence with management and/or other law enforcement agencies and towards processing special computer match projects. Determine current and future parameters of data collection and which patterns and trends that may impact the progress of computer match projects.
  • Conduct group and one- on- one meetings with supervisory staff to discuss case processing, tracking and outcomes; and any issues that require immediate attention; Identify and resolve problems with subordinate staff and investigative procedures to meet deadlines and ensure maximum operational productivity.
  • Ensure that to staff and may recommend changes to policies and procedures to improve the detection and investigation of fraud.
  • Meet with the Assistant Deputy Commissioner to discuss the status of ongoing projects and activities related to the Bureau of Fraud Investigation's mission.
  • Monitor time and leave of subordinate staff; evaluate and rates staff job performance.

Minimum Qualifications

  • A baccalaureate degree from an accredited college and four years of satisfactory full-time experience conducting investigations to identify or gather evidence of criminal activity or fraud, or to verify or evaluate qualifications of persons for employment or licensure, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing investigations or related work; or
  • An associate degree or 60 credits from an accredited college and six years of satisfactory full-time experience as described in "1" above; or
  • A four-year high school diploma or its educational equivalent and eight years of satisfactory experience as described in "1" above; or
  • Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

Preferred Skills

  • Ability to critically assess operational issues, use evaluation techniques, and conduct research to develop cost-effective corrective actions and policies designed to improve performance and operational efficiency. - Excellent supervisory and technical skills to plan and monitor projects undertaken by assigned staff. - Excellent oral and written communication skills with strong analytical and decision-making abilities. - Working knowledge of HRA/IREA systems including WMS, HRA Viewer, POS, IRIS and Lexis-Nexis systems. - Advanced knowledge of Microsoft Word, Excel and PowerPoint.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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