WTC Hospitality Coordinator

• Oblate Service Corporation*

• Oblate School of Theology-Whitley Theological Center*

JOB OPENING

The Oblate Service Corporation-Oblate School of Theology is seeking applicants for a HOSPITALITY & COMMUNICATION COORDINATOR (HCC) at the Whitley Theological Center (WTC) located in the Oblate School of Theology campus. The WTC is a state of the art, multipurpose facility and ideal location for

conferences, business meetings, seminars, galas, special events, retreats and wedding receptions.

POSITION: WTC Hospitality & Communication Coordinator

POSITION STATUS: Full-Time, Non-Exempt

SUMMARY: The Hospitality & Communication Coordinator (HCC) oversees the daily operations of the Conference Center and Auxiliary Venues for individuals and groups up to 400 people. They organize and oversee the setup and execution of conferences and hospitality functions at the Whitley Conference Center. They act as the liaison between inter-campus departments to ensure the running of operations as they pertain to the hospitality department. Responsible for short term meeting spaces. Responsible for receptionist duties. Meets with prospective clients and provides rental information and site tours. Responds to inquiries in a timely manner. Responsible for supervision and scheduling of part-time help when needed.

Assists faculty, staff, and visitors in the proper use and care of audio-visual equipment. Communicates with guests before events to ensure proper execution of activities from start to finish. Handles any unexpected requests as they arise. Create a monthly calendar of events at the WTC. Ensure invoicing of WTC events that have taken place or will take place in the current week are accurately prepared, completed, issued and posted. Follow up on outstanding invoices up to 45 days. Forward deposits and other payments with accurate account number, to the Business Office. Communicate with housekeeping, maintenance, kitchen, and part-time receptionist the needs of the day and current week. Performs additional duties as assigned.

WORK HOURS: Up to 40 hours per week- day, weekend and special event availability including evenings asneeded.

EDUCATION/SKILLS: High school diploma or GED required. Bachelor’s Degree preferred. Minimum of 1 to 2 years related experience (e.g., Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles), required. Highly Organized. Working knowledge of Microsoft Office. Experience in reservation or database systems (preferred). Customer service and hospitality skills required. Able to multi-task, required. Possess excellent written and verbal communication skills. Ability to understand and follow directions required. Must be able to lift to 40 pounds. Must be able to sit, walk, bend, push, and pull. Bilingual skills (English, Spanish), preferred.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you able to work weekends and special events including evenings as needed?

Experience:

• related: 2 years (Required)
• Microsoft Office: 2 years (Required)

Work Location: One location