Job Posting for Field Service Technician at Obsidian Security
CapStone Technologies provides automation services and business engineering to the print-to-mail industry with state-of-the-art robotic technology, advanced innovation, and proven process engineering to create efficiencies and save labor. Our one-of-a-kind software solution connects the physical and digital workflows on the production floor to provide virtual visibility of performance while reducing errors to protect USPS discounts. For more information, visit the media center at www.captechno.com/resources.
Job Summary:
The Field Service Technician will assemble, install, troubleshoot, and commission automation systems.
Duties/Responsibilities:
Installation, testing and commissioning of vision, camera and scanning systems for high-speed automation systems at vendor and/or client sites
Installation and base level commissioning of new automation systems
Support on-site system installation, start-up, debug, and commissioning at vendor and/or client sites
Creates training and system documentation, as needed
Provide remote support to clients and team members to troubleshoot system process problems
Complete formal training programs to increase knowledge of specific vision, camera, and scanning systems
Provide daily reports to supervisor that summarize work completed that day and outline remaining tasks to be completed for current project assignment
Accurately tracking and reporting all time spent and expenses incurred for work performed
Performs other duties as assigned.
Required Skills/Abilities:
Comfortable with Mechanical and Electrical assembly and troubleshooting
Ability to read and follow AutoCAD drawings for system layouts, assembly, and troubleshooting
Work independently at specifics tasks and as a member of a team on larger tasks
Excellent communication, organizational and customer service skills.
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Thorough understanding of or the ability to quickly learn about the project or product being developed
Ability to work in a “live production environment”
Education and Experience:
Two-year technical degree, or other equivalent educational experience is preferred
At least three years of related experience is preferred but not required
Training is provided by company
Previous experience with mechanical and electrical systems is a plus
Experience automated vision systems is preferred
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Must be able to stand or walk for prolonged periods
Must be able to travel up to 75% of the time
Must be able to work nights and/or weekends as required
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