Field Service Technician

Are you looking to build a valuable role in a rapidly expanding technology company? Are you looking for an opportunity to flourish and grow your position without a rigid corporate environment? We are a young tech company with government customers nationwide - ranging from "small town USA" to NASA. If you truly have interest in this position go to our website, contact us via the support phone number in the contacts page, and listen for the appropriate prompt to reach career opportunities, we would love to hear your story on what makes you want to contribute to our team.

Company Overview:

Ocean 10 Security is an industry-leading security company that manufactures and manages surveillance systems for state, local, and federal agencies. Our goal is to reduce crime and make communities safer.

Headquartered in Asheville, N.C. – we have grown into a medium-sized team that is energetic and self-starting. We are a close-knit group that focuses on a positive, flexible, and highly efficient work environment where everyone contributes. Our company prides itself on having an exciting work environment that offers benefits that you’re unlikely to get out of any other company. Job will require you to be based in Asheville.

We are looking to add an additional member to our Installation/ Service team. The chosen individual would work closely with our Installers and IT Support Department. We are looking for a self-motivated, critical thinker and problem solver to join our team of like-minded individuals. You will be located at our Asheville NC headquarters when not travelling for service work.

Responsibilities

• Travel on-site via company truck or plane, solo or with other members of the installation team to install equipment, retrofit, or perform maintenance.
• Diagnose electrical and tech related issues.
• Manage your own travel and installation schedules.
• Provide training and support to customers.

Qualifications

• Experience with IP Surveillance Camera technology.
• Basic IT environment knowledge consisting of routers, POE, telecommunications, data storage, network, and systems administration.
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
• Ability to think outside the box with technology and problem solving in the field.
• Ability to work in all weather conditions, stand on ladders, operate machinery (tow behind lifts), and access attics.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Schedule:

• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person