What are the responsibilities and job description for the Retail Store Associate position at Ocean State Job Lot?
Company Overview:
Ocean State Job Lot (“OSJL” and “Company”) is a leading $850 million general merchandise retailer operating over 150 stores in the Northeast and a $75 million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.
Job Description:
The Store Associate role at OSJL plays a vital part in our customer experience. This role operates a cash register, assists customer needs, and keeps shelves stocked and visually appealing. The role also contributes to efficient operations by unloading and processing deliveries according to Company policies.
Key Responsibilities:
- Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
- Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
- Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
- Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
- Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
- Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
- Understand, support, and implement safety protocols throughout the store.
- Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.
Qualifications:
- Basic math and reading skills are required.
- Legible handwriting as well as good verbal and written communication skills are required.
Work Environment:
- Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires constant extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
- Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.
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