Warehouse clerk

Position Summary

The Warehouse Clerk will be responsible for greeting visitors, answering incoming calls, and providing administrative support to ensure smooth operations within the warehouse office.

Duties & Responsibilities

ESSENTIAL

• Answer and direct incoming calls to the appropriate department or personnel.
• Welcome visitors to the warehouse facility in a friendly and professional manner.
• Respond to inquiries from customers, suppliers, and other stakeholders.
• Receive and count stock items, and record data manually or using computer.
• Maintain an orderly workspace to Pack, unpack, stock, and inventory all items within your department responsibility.
• Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
• Properly create and maintain all shipping data; determine shipping method.
• Deliver or route materials to departments, using work devices, such as hand truck and sorting bins.
• Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
• Collaborate with warehouse staff to ensure efficient communication and operations.
• All other duties assigned.

Qualifications

REQUIRED

• High School Diploma or General Education Degree (GED); or equivalent related work experience.
• Six (6) months to one-year (1) related clerical experience.
• Ability to multi-task in a fast-paced environment and has the willingness to undertake new & challenging assignments.
• The employee will be required to always wear PPE.
• Knowledge of Microsoft Office suite of applications.
• Strong organization and multitasking abilities.

DESIRED

• One (1) to Two (2) years’ experience in a warehouse environment preferred.
• Ability to work independently with strong problem-solving skills.
• PeopleSoft system is a plus.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS

• Knowledge of appropriate steps to analytical problem solving.
• Ability to operate material handling equipment.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Knowledge of principles and processes for providing customer service and personal services.
• Ability to establish and maintain cooperative working relationships.
• Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals.
• Treats others fairly and with respect.
• Knowledge of department's policies, rules, regulations, business goals, vision, organizational structure, culture, philosophy, operating principles, and values, etc.
• Ability to establish and maintain project priorities.

Last updated : 2024-08-18