Program Director

Job Summary

Who We Are

Clearview Outpatient West LA provides unique, superior, evidence-based mental health treatment not traditionally available within the care continuum especially for individuals with complex psychiatric conditions. We offer long-term, sustainable solutions to achieve optimal levels of health and independence.

What We Offer

• Team driven culture based on our 5 Star Service Commitment
• Multiple Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Six Annual Paid Holidays Plus One Floating Holiday
• Generous Team Member Referral Program

Compensation Range

$75,000 – $95,000 per year (depending on experience and location)

How You Will Contribute

The Program Director has overall responsibility for the clinical, fiscal, and operational success of Clearview OP West LA. The Program Director shall have oversite across and is responsible for clinical quality and program integrity. Position directs day-to-day operations, manages and develops staff, ensures sound fiscal operations, and promotes positive relationships with referral partners and payors.

Relationships and Contacts

Within the organization:  Position is supported by the mentorship of an established network CEO. Maintains close and frequent contact with team members throughout the facility and the leadership team at Odyssey Behavioral Healthcare.

Outside the organization:  Maintains positive professional relationships with insurance providers, referral sources, client families and third-party vendors, as necessary.

Position Responsibilities

• Collaborates with the Odyssey leadership team to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market.
• Accountable for creating a culture and environment that is focused on fulfilling operational objectives in alignment with the treatment program’s mission, vision, and values.
• Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite of all Clearview locations/programs.  
• Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste.
• Collaborates with the Administrative Director on the timely submission of operational reviews and key performance metrics; interpreting metrics and proactively adapting operations as needed.
• Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking; recommending training and development plans, as appropriate.
• Collaborates with clinical and operations leaders to ensure compliance with all licensure, accreditation, contracts, state and federal laws.
• Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights.
• Monitors and continuously improves program quality through research and application of industry best practices.
• Establishes a welcoming environment and strong culture of customer service throughout the programs.
• Promotes systems of communication and collaboration between Admissions, Business Development, Utilization Review, Finance, and clinical teams.
• Provides supervision to Clinical Directors, overseeing all aspects of clinical care from admission through discharge.
• Reviews and approves admissions ensuring the admissions process is smooth, efficient, and customer focused.
• Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
• Provides regular supervision for staff, is to discuss challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program.
• Collaborates with leadership to ensure proper interpretation and fulfillment of position functions, responsibilities, authority and relationships.
• Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests.
• Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service; responds to requests and meets commitments.
• Communicates clearly and concisely with residents, families, all members of the interdisciplinary team and with the managed care representatives.

Requirements

What We Are Seeking

• Bachelor's Degree required, Master's Degree in Business or Clinical field of study is strongly preferred.
• Seven (7) years’ of leadership experience within behavioral healthcare, preferred.
• Requires valid State Driver’s License.

For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry.  In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

Clearview provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this job description in any way the organization desires.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise.  The employment relationship remains “At-Will.” 

Salary : $75,000 - $95,000