This role is critical to the organization. This role will require living in West Tennessee (Memphis), Alabama (Huntsville or Birmingham), or Mississippi.
Three main variables are the focus:
Connect providers, clients, and families to appropriate clinical resources.
Serve as a liaison and partner to help educate communities, providers, clients, and families about adult psychiatric and substance use disorders, specifically about the role long-term residential plays for acute, persistent conditions.
Prioritize the markets, community, and provider partnerships with the greatest need for the services aligned with the center’s clinical and business model to increase clinically appropriate inquiries that lead to meeting or exceeding admission goals.
Relationships and Contacts
Within the organization: Initiates and maintains frequent and close working relationships with the administrative team, admissions staff, and clinical staff.
Outside the organization: Maintains working relationships with community partners, referral sources, and professional resources.
Essential Responsibilities
Build a strategic regional growth plan by evaluating, analyzing, and interpreting facility and market utilization data.
Use market demographic data available on the web to prioritize favorable markets by economics, age, and population.
Collaborate with facility and corporate leadership to leverage strategic initiatives.
Maximize available resources as well as create new resources to meet or exceed strategic growth goals.
Develop goals and timelines for closing new and enhanced key account opportunities.
Execute sales and retention strategies and plans, and successfully close new business in accordance with pre-determined targets.
Manages communications by setting expectations, troubleshooting, and collaborating with the treatment team internally and externally to provide comprehensive care coordination; while acting as an internal liaison to foster and enhance the resident and referent experience.
ISJP123
Education and Experience
Bachelor’s degree from an accredited college or university.
3-5 years of experience in strategy and business development in a fast-paced environment; ability to work interdependently with minimal oversight.
Demonstrated ability to work effectively with various executives and department heads for information and / or insight
Some background in one or more of the following
corporate development, strategic partnerships, project management, and / or sales
Physical Requirements
While performing the duties of this job, the employee will be required to communicate with peers/general public, clients, and/or vendors
Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time
While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.
Must be able to travel in and out of state to all facilities within the network of services, as necessary.
Ability to move 25 pounds
Skill Competencies
Strong problem solving and analytical skills
Demonstrates a high level of follow through
Excellent verbal and written communication
Ability to exercise sound judgment and discretion
Excellent organizational and time management skills
Excellent interpersonal and relationship building skills
Ability to prioritize and multi-task
Proficiency with Microsoft Office programs
What we offer
Smoky Mountain Lodge reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.
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