Branch Teller

Overview

As a Branch Teller, you will develop, expand and maintain relationships with customers by providing outstanding personalized service and getting to know their most important financial needs. By providing prompt, efficient and accurate support on their accounts, you will play a key role in advising members on how we will be a lifelong partner in helping them reach their financial goals. 

To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager:

• Actively engage customers and establish a high-quality service environment by having a courteous and helpful attitude.
• Educate and cross-sell members on the company’s product and service offerings that can help them meet and exceed their financial needs.
• Collaborate with co-workers in your office and in other branches and departments to provide effective and efficient service to our members.
• Accept and promptly process member transaction requests on deposit accounts, consumer and mortgage loans, debit and credit cards and Individual Retirement Accounts (IRA).
• Develop and maintain a comprehensive knowledge of the company’s products and services.

Position Qualifications and Skills:

• High School Diploma/ GED required.
• Six months of work experience in a customer service capacity required; one year of work experience in a bank or credit union customer service capacity preferred.
• Excellent verbal communication skills required.
• Good written communication skills preferred.
• Bilingual in English and Spanish preferred.

Physical Requirements:

• Must be able to occasionally lift, carry, push or pull up to 15 lbs.
• Must be able to sit and stand for prolonged periods of time and walk for brief periods of time.
• Must be able to repetitively use a telephone and a computer mouse and keyboard.

We offer a union family work environment, friendly team members and an opportunity for you to enhance our members’ experience with OE Federal!  We are not only committed to doing great things for our members. When you join us, you become OE Family! We offer:

• Bilingual pay premium for non-exempt positions (English/Spanish)
• Medical, dental and vision benefits that cover the employee, spouse and dependents
• Retiree medical benefits
• A defined benefit Pension Plan
• Access to 401(k) Plan
• Life Insurance
• Accidental Death & Dismemberment
• 10 ½ Paid Holiday
• 17 days for PTO to start
• Credit Union Membership eligible on your first day of employment
• Employee loan discounts
• Employee Referral Incentive
• Casual dress
• Work-life balance

We have great people working together at OE. Join a team of union members working for union members! Apply online today by completing our online application and submitting your resume.