What are the responsibilities and job description for the National Account Director, Facility Supplies position at Office Depot General?
Overview
The Director, Cleaning, Breakroom and Facility Solutions (CBFS) is responsible for the sales and margin performance of the cleaning and Breakroom business within the Enterprise Accounts Segment. The Director will be responsible for maximizing growth and profitability, while developing the CBFS Exterprise Accounts Team. This is a matrix leadership role where the assigned CBFS reps will also report dotted liner into the respective regional general line directors. The director will lead the field sales CBFS sales force by defining clear objectives and effectively coaching the team to optimal performance. The Director will contribute to the vitality of the enterprise by staying abreast of market and competitive developments and collaborate with vendors, internal partners in the field as well as appropriate corporate departments to profitably grow the CBFS business in a manner consistent with Office Depots vision and values. The Director will manage a sales force located across the United States.
Primary/Key Responsibilities
1. Revenue and Profitability- This position is responsible for the development and execution of the Enterprise CBFS sales and margin plan. Expected results are plan achievement accomplished in compliance with all selling activities to Company standards and all federal and state regulations.
2. Leading the Team- The Director will hire, train, and motivate the agreed upon staff to effectively grow the CBFS category. Expected results is a team of above plan performers with several individuals eligible for promotion.
3. Effectively Coordinating Customer Experience- The Director will coordinate their efforts with all other relevant Office Depot Sales organizations to create a unified and professional customer facing presentation of our capabilities Expected result is a cohesive selling approach that drives profitable growth.
4. Manage internal data systems - Manage funnel quality, accuracy and activities through SF.COM reports including Funnel Status (exceeding minimum funnel requirements) and Opportunity details. Insure all data in the Win/Ramp report is accurate and up to date. Utilize all reports to maximize team performance.
5. Provide Market Intelligence- The Director will stay in tune with the changing demands of the marketplace and provide management with recommendations for assortment and service enhancement.
Education & Experience
Bachelor’s Degree (B.A./B.S.) or equivalent experience
Minimum 10 years experience in a sales leadership role.
Preference in national accounts and facility, MRO, or Janitorial sales
Expertise in the cleaning and Breakroom categories preferably in a high SKU short cycle time organization
Skills and Ability
- ability to motivate and maintain a professional sales team
- ability to influence peers and coworkers in a positive manner
- ability to manage priorities to achieve both short term results and strategic objectives
- ability to manage complex sales plans and presentations
- ability to coordinate account strategies with company partners both internal and vendor
- a thorough understanding of professional and consultative selling skills to include a history of successful contract negotiations
- decision making ability with a bias for action