OIEC - Deputy of Operations (Director IV) - Austin

• Hybrid work schedule, if applicable
• 96 hours of accrued vacation a year
• 96 hours of accrued sick leave a year
• 20 holidays every year
• Career advancement opportunities
• Free parking
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)

Deputy of Operations (Director IV) – Austin

The Deputy of Operations performs highly advanced (senior-level) policy administration and management work and provides direction and guidance to staff. Works closely with the Public Counsel on the execution of agency performance measures. Responsible for monitoring Field Operations and External Communications to ensure consistency and compliance with statutes, rules, policy, and procedures. Work involves specialized knowledge of state government, strategic planning, performance measure monitoring and agency administration. Observes all applicable agency policies and procedures, including adhering to established leave and attendance policies, safety rules and regulations, and use of state property. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

This position:

• provides oversight to agency program areas and activities; develops and implements techniques for evaluating program areas
• develops, establishes, and implements agency goals and objectives to ensure consistency
• supervises administrative and operation staff including Field Operations and External Communications
• reviews management, productivity, and financial reports and data
• represents the agency at meetings, hearings, legislative sessions, and coordinates media and legislative requests for assistance; attends meetings with internal and external stakeholders on behalf of the agency
• reviews and approves management, productivity, and financial reports and data
• testifies before the Texas Legislative in topics related to agency operations
• performs related work as assigned

The successful candidate must be able to work in the office to perform job duties, attend meetings, and training, etc.

This is a hybrid position.

PLEASE NOTE: This position requires home internet for telecommuting capabilities.

This position requires:

• graduation from an accredited four-year college or university
• five years’ experience with the Texas legislative process
• two years’ experience managing staff

Education and experience may not substitute for each other.

Additionally, preferences for this job are:

• workers’ compensation experience
• experience with policy administration
• two years’ experience in State of Texas government
• three years managerial work experience
• bilingual in English and Spanish language skills (verbal and written)

This position requires demonstrated knowledge of:

• principles and practices of public administration and administrative procedures for the State of Texas
• Texas legislative process

This position requires demonstrated skill in:

• use of Microsoft Office software applications, including Word, Outlook, and Excel
• problem solving, and implementing effective solutions
• working effectively across multiple groups and functional areas and subject-matter experts
• strategic and critical thinking
• tactful communications, both verbal and written
• legal writing in plain English

This position requires the demonstrated ability to:

• plan and organize work and workloads
• establish program goals and objectives
• supervise the work of others
• prepare concise reports
• analyze documents, reports, and correspondence
• identify problems, evaluate alternatives, and implement effective solutions
• multitask between different assignments and meet deadlines
• implement administrative procedures and evaluate their effectiveness
• establish and maintain effective working relationships with a variety of individuals and groups
• effectively communicate orally and in writing with customers in individual or group settings
• deal tactfully and professionally with the public, co-workers, agency staff and system participants
• gather information and/or explain policies and procedures in a courteous, precise, comprehensible manner
• travel
• work with state agency performance measures

How to apply

• Veteran: DD Form 214
• Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation
• Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation
• Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse's active duty military orders
• Spouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability rating

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf