What are the responsibilities and job description for the Host/Hostess position at Ohana Sushi & Grill?
Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and provide menus
- Manage waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Communicate with servers and kitchen staff to ensure smooth dining experience
- Handle guest inquiries, concerns, and complaints in a professional manner
- Maintain cleanliness and organization of the host/host station
- Assist with various tasks as needed to support the overall operations of the restaurant
Qualifications:
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent phone etiquette and communication skills
- Strong interpersonal skills with the ability to interact effectively with guests and team members
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of food service and guest relations principles
- Must be able to stand for extended periods of time
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional guest experiences, we would love to have you join our team as a Host/Host. Apply today!
Job Types: Part-time, Contract
Pay: $13.00 - $15.00 per hour
Expected hours: 10 – 15 per week
Shift:
- 4 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Weekends as needed
- Weekends only
Ability to Commute:
- Jasper, IN 47546 (Required)
Ability to Relocate:
- Jasper, IN 47546: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15