MA -Midwest ENT

Description

1. Perform and schedule annual wellness visits under the guidance and supervision of our medical providers.
2. Set goals with ACO Champion to strive for Outstanding Care Here each month.
3. Participate in daily huddles with Wellness Team. Identify scheduling opportunities, determine special needs for patients arriving at that office/clinic day, identify patients who need care outside of their scheduled visit, patients overdue for AWV and those with missed appointments needing rescheduling. Ensure sharing of positive patient stories or compliments involving care team efforts.
4. Ensure review of patient record to identify gaps in problem list prior to provider visit, post reminders to secure that all comorbidities are discussed and documented during AWV.
5. Facilitate patient access to appropriate medical and specialty providers as indicated by physician or qualified healthcare provider.
6. Establish counseling services/resources within the practice to assist with obesity, tobacco cessation, diabetes prevention/management, depression, anxiety and managing cardiovascular disease as directed by the provider.
7. Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.
8. Performs all procedures according to established policies and procedures of OCH and adhere to legal compliance policies and other regulatory issues

Qualifications

1. Education: Currently certified as a CMA/RMA/CCMA required
2. Experience: Preferred 2 years in provider practice or clinic health setting
3. Additional Requirements: Possess current CPR certification or obtain within six months of hire.
4. Current health records with the appropriate immunizations to work in the health care field (hepatitis B, tuberculosis and fully vaccinate for COVID)
5. Can pay attention to detail and accuracy of documentation of records
6. Has the ability to work in a high-volume caseload environment and deal effectively with rapidly changing priorities
7. Previous experience with mobilizing community resources, navigating patients through the healthcare continuum, and working with disparate populations preferred
8. Ability to identify and implement appropriate patient communication strategies
9. The demonstrated ability to work constructively with all disciplines related to caring for patients within the community