Systems Engineer - Active Directory

Job Description

• The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes.
• Highly specialized in one or more phases of software systems development, systems integration, or network engineering.
• Provides technical assistance and advice on complex activities.
• Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems.
• Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems.
• Develops complete specifications to enable computer programmers to prepare required programs.
• Analyzes methods of approach.
• Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems.
• Works with considerable freedom to make decisions on the techniques and approaches to be used.
• Prepares recommendations for system improvement for management and user consideration.

Roles and Responsibilities:

• 10 year s experience/expertise with Workstation Integration base operating systems, software distribution, updates, and level three problem management support.
• Typically performs all functional duties independently.
• Server Integration base operating systems, software distribution, updates, and level three problem management support
• Migration Scripting, Development and Engineering
• Folder Share process Development and Engineering
• Terminal Server work and Remote App work
• Remedy s ticket produced by work with users
• Package engineering and development
• Software deploy process development
• SOX or PCI Baseline configuration and or documentation
• Workstation Health Development and Engineering
• Server Health and Compliance Engineering
• Work as requested by Desktop Computing
• Active Directory design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support.
• Remote Management engineering and redesign of remote management tools
• Group will help support Help Desk tickets for tier 1, tier 2 and tier 3.
• Other ACE related Engineering activities as requested by Desktop Computing from time to time during the Period of Performance.
• Supplier engineers will be requested to check their Clients emails six times a day or greater for emails.
• Statuses will be produced weekly in the form of an email.
• Projects will be tracked thru PCTS
• Projects will be tracked using standard Microsoft Project.
• Vendor engineers must be given written approval from Desktop before starting task that are other than what is listed in PCTS