Airport Communications Specialist

This is a 12-hour position, rotating from days to nights every quarter. 

**Background Investigation Waiver (Required):  Please Click Here for the Background Waiver.**  

Coordinates airport operational activities and requests for service to include emergencies through a centralized communications center by obtaining information, classifying its content and disseminating to the correct personnel.

• Answers airport's main telephone line and provides basic information to traveling public, routes calls to individuals and appropriate divisions, prioritizes service requests and applies pre-established response protocols.
• Must be able to process information received and ask appropriate follow-up questions.
• Communicates with airport personnel including operations, maintenance and administration personnel over radio frequencies dispatching task assignments and documenting specifics including time, location and disposition.
• Must have the ability to prioritize calls and must have the ability to multi-task.
• Dispatches and monitors the status of deputies on all airport properties.
• Obtains information from deputies for NCIC/FCIC checks.
• Provides predefined alert notifications to key staff members.
• Relays emergency information in accordance with established procedures.
• Provides liaison services with other agencies during emergencies or mutual aid circumstances.
• Monitors multi-ban radio consoles, closed-circuit television system, card access system, security alarms, emergency phones (elevator/garage), building automation systems, weather warning equipment and flight tracking devices.
• Provides input to the Airport Maintenance Management System (AMMS) to include documenting discrepancies and establishing work orders.
• Maintains active records of Notice to Airmen (NOTAMS), severe weather notifications and other airport-originated communications.
• Communicates Prior Permission Requests (PPR) with Airport Operations concerning transient military and charter aircraft requesting special parking arrangements.
• Answers terminal courtesy phones and facilitates terminal paging requests.
• Must be able to meet work schedule and attendance standards.
• Must be able to cooperatively work with coworkers and general public.
• Must be able to maintain a constant state of awareness and act in a safe manner.
• Must have the ability to follow directives and policies of the agency.
• Performs related duties as necessary.

• Must be at least 18 years old with a high school diploma, Florida General Education Development Test (GED), or Out-of-state GED, with a transcript of test results.
• Must be able to operate a computer, two-way radio, copier, fax and telephone.
• Must be able to work rotating shifts, weekends, holidays and overtime, scheduled and unscheduled.
• NCIC/FCIC certification required within 6 months of employment
• Must be able to meet and maintain requirements of Transportation Security Administration (TSA) security clearance.
• Must complete Secure Identification Display Area (SIDA) training after employment but prior to starting job functions.
• Experience in a public safety, airport or similar technical environment is preferred.
   

Physical Requirements: Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Must be able to exert 25 to 50 pounds of force occasionally and 10 to 25 pounds of force frequently, and/or a negligible amount frequently to lift, carry, push, pull, or otherwise move objects. May require bending, stooping and twisting. Physical demands are essentially those of sedentary work.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation, accounts, files and equipment.

Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information; includes issuing and receiving assignments and directions. Requires the ability to tactfully and effectively interact with the public and with co-workers.

Language Ability: Requires ability to read and interpret a variety of technical data, policy and procedure manuals, codes, professional journals, etc. in moderately complex terminology. Requires the ability to prepare forms and reports using prescribed formats and adhering to all rules of grammar, spelling, diction, and punctuation. Requires the ability to communicate with a broad array of individuals from various professional backgrounds. Requires the ability to communicate effectively in Standard English and articulate information to others.

Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively with co-workers, the public and supervisors.

Numerical Aptitude: Must be able to add, subtract, multiply and divide; determine weight; calculate decimals and percentages.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information. Specific vision abilities include being able to readily identify persons and objects by use of closed circuit television systems.

Motor Coordination: Requires the ability to coordinate hands and eyes accurately in operating modern office equipment and machinery.

Manual Dexterity: Must have minimal levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads or public contact. Avoids violent behavior and any other type of behavior that could threaten the safety of other employees or the public.

Physical Communication: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear). Must be able to hear and understand communications through telephone and radio. Must be able to distinguish different alarm systems by sound.

 

 

Salary : $39,083