What are the responsibilities and job description for the RETENTION COORDINATOR position at Old Dominion University?
Posting Details
Job Title RETENTION COORDINATOR
Department VP STUDENT ENGAGEMENT & ENROLL SERV
Position Number FP502A
Location Norfolk, VA
Job Summary
The SEES Retention Coordinator will work closely with the Associate Dean of Students, colleagues from other key units to develop and maintain support programs fostering student academic success and retention of at-risk populations as designated by the Noel Levitz Predictive Model. This position will research, develop and assess best practices that improve persistence and support targeted programming to assist special student populations academically, personally, and professionally. In addition, the coordinator will oversee retention-oriented predictive analytic technologies, supporting end users. The retention coordinator works with at-risk and special population students on a case management basis to identify their needs, address challenges, and provide appropriate referrals for services.
Position Type FullTime
Type of Recruitment General Public
Minimum Qualifications
Master's degree in higher education, college student development or a related field. Bachelor's degree in higher education, college student development or a related field with experience equivalent to a Master's degree may be substituted.
Basic knowledge of program models and best practices for offering services to various populations of students, including undeclared majors, students in academic difficulty, and students at risk for leaving the institution.
Working knowledge of the Noel-Levitz educational services related to enrollment management, student retention and student success.
Working knowledge of college student services, college student development theory, and retention theory.
Working knowledge of student information systems as related to student records and advising.
Working knowledge of federal regulations such as Family Education Rights and Privacy Act ( FERPA ).
Excellent analytical skills in interpreting quantitative and qualitative data.
Strong skills in the use of Microsoft Office or related software in producing reports, presentations and a variety of other related documents.
Excellent written communication and oral presentation skills.
Ability to develop specific programming goals and plans to prioritize, organize, and accomplish desired outcomes.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Ability to work independently and as a team member.
Basic experience working with students in an advisory, administrative or educational capacity. Basic experience in student related Program Development.
Preferred Qualifications
Prior student advising/counseling experience preferred.
Conditions of Employment
Job Open Date 10/25/2022
Open Until Filled Yes
Application Review Date 02/01/2023
Job Close Date 01/24/2023
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in the City of Norfolk in the metropolitan Hampton Roads region of coastal Virginia, is a state-assisted, Carnegie doctoral/research-extensive institution that serves its students and enriches the Commonwealth of Virginia, the nation, and the world through rigorous academic programs, strategic partnerships, and active civic engagement. Its 24,000 students, including over 6,000 graduate students, form a diverse and multicultural community in six academic colleges. Through a collaborative and innovative approach to education and research, the University focuses on student learning and addresses critical needs in the professions. ODU's programs are offered on the main campus, at higher education centers in the region, and at numerous distance learning sites.
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
Job Title RETENTION COORDINATOR
Department VP STUDENT ENGAGEMENT & ENROLL SERV
Position Number FP502A
Location Norfolk, VA
Job Summary
The SEES Retention Coordinator will work closely with the Associate Dean of Students, colleagues from other key units to develop and maintain support programs fostering student academic success and retention of at-risk populations as designated by the Noel Levitz Predictive Model. This position will research, develop and assess best practices that improve persistence and support targeted programming to assist special student populations academically, personally, and professionally. In addition, the coordinator will oversee retention-oriented predictive analytic technologies, supporting end users. The retention coordinator works with at-risk and special population students on a case management basis to identify their needs, address challenges, and provide appropriate referrals for services.
Position Type FullTime
Type of Recruitment General Public
Minimum Qualifications
Master's degree in higher education, college student development or a related field. Bachelor's degree in higher education, college student development or a related field with experience equivalent to a Master's degree may be substituted.
Basic knowledge of program models and best practices for offering services to various populations of students, including undeclared majors, students in academic difficulty, and students at risk for leaving the institution.
Working knowledge of the Noel-Levitz educational services related to enrollment management, student retention and student success.
Working knowledge of college student services, college student development theory, and retention theory.
Working knowledge of student information systems as related to student records and advising.
Working knowledge of federal regulations such as Family Education Rights and Privacy Act ( FERPA ).
Excellent analytical skills in interpreting quantitative and qualitative data.
Strong skills in the use of Microsoft Office or related software in producing reports, presentations and a variety of other related documents.
Excellent written communication and oral presentation skills.
Ability to develop specific programming goals and plans to prioritize, organize, and accomplish desired outcomes.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Ability to work independently and as a team member.
Basic experience working with students in an advisory, administrative or educational capacity. Basic experience in student related Program Development.
Preferred Qualifications
Prior student advising/counseling experience preferred.
Conditions of Employment
Job Open Date 10/25/2022
Open Until Filled Yes
Application Review Date 02/01/2023
Job Close Date 01/24/2023
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in the City of Norfolk in the metropolitan Hampton Roads region of coastal Virginia, is a state-assisted, Carnegie doctoral/research-extensive institution that serves its students and enriches the Commonwealth of Virginia, the nation, and the world through rigorous academic programs, strategic partnerships, and active civic engagement. Its 24,000 students, including over 6,000 graduate students, form a diverse and multicultural community in six academic colleges. Through a collaborative and innovative approach to education and research, the University focuses on student learning and addresses critical needs in the professions. ODU's programs are offered on the main campus, at higher education centers in the region, and at numerous distance learning sites.
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
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