What are the responsibilities and job description for the Brand Associate position at Old Navy?
Qualifications
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Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
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Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
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Use basic information-gathering skills to solve problems
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Ability to learn procedural knowledge acquired through on- the-job training
Responsibilities
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In this role, you will engage and connect with our customers by providing excellent customer service
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You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer
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You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently
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Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity
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Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
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Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
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Promote loyalty by educating customers about our loyalty programs
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Leverage omni channel offerings to deliver a frictionless customer experience
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Support sales floor, fitting room, check out, and back of house processes, as required
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Courteous and responsive to internal/external request
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Exchange and verifies job related information to provide support
Full description
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 12 – 28 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Roseville, CA 95678: Relocate before starting work (Required)
Work Location: In person
Salary : $17
