Loss Prevention Agent - Stone Creek T/C

About the role

What you'll do

• Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager
• Recover assets and / or make safe apprehensions following company apprehension policies.
• Complete all necessary Loss Prevention documentation
• Identify and report organized crime rings to the Organized Retail Crime Manager.
• Work with store personnel to identify inventory shortage opportunities and recommend solutions.
• Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
• Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
• Recover assets and / or make safe apprehensions following company apprehension policies.
• Audit compliance to company operational procedures.
• Participate in storewide and individual sales associate meetings.
• Ensure Loss Prevention Awareness Center is current and up to date.
• Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)
• Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors
• Participate in the on boarding process of new hires.
• Training on Operational Audit to ensure Operational Excellence..
• Maintain in store complete case paperwork, and ensure completion in a timely manner.
• Work with and train management team to ensure operational compliance.
• Serve with management to ensure safe work environment.
• Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.

Qualifications:

Who you are

• Excellent communication, written and verbal.
• Must be able to communicate with all levels of staff and management.
• Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines.
• General operating knowledge of retail CCTV systems
• High School diploma or equivalent desired.
• 1-2 years or retail experience preferred.
• State certification required, where applicable
• Must be able to stand / walk sales floor for 8 hours at a time.
• Must be able to lift and carry 20lbs.
• Regular time and attendance is an essential function of the job.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.