What are the responsibilities and job description for the Stocker position at Old Navy?

Looking for individuals to join our truck team. Truck team is fast paced and starts as early as 5 am. In addition to the truck you will also learn our markdown and signage process. You have the option to learn other areas during store operating hours.

Qualifications

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

In this role, you will engage and connect with our customers by providing excellent customer service

You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer

You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently

Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

Promote loyalty by educating customers about our loyalty programs

Leverage omni channel offerings to deliver a frictionless customer experience

Support sales floor, fitting room, check out, and back of house processes, as required

Courteous and responsive to internal/external request

Exchange and verifies job related information to provide support

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees