POSITION TITLE: Diabetes Health Educator
DEPARTMENT: Medical
REPORTS TO: Food and Wellness Manager
About CommuniCare OLE
Established in 2023, CommuniCare OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.
JOB SUMMARY: The Diabetes Health Educator (DHE) provides self-management support to patients living with diabetes in partnership with the Healthy Living with Diabetes team (3 other DHEs), the Diabetes Registered Nurse, and the Food Programs team. The DHE conducts one-on-one educational visits, collaborates with primary care providers to facilitate group medical visits, and provides home visits and mobile medicine in locations across Yolo County.
EDUCATION, EXPERIENCE, TRAINING
KNOWLEDGE OF WORK
1. | Ability to effectively communicate with patients and patients’ family members. |
2. | Experience working with persons living with or at risk for diabetes and other chronic diseases. |
3. | Experience providing one-on-one health education and teaching/facilitating group education. |
DUTIES AND RESPONSIBILITIES
1. | Support a panel of patients with diabetes and prediabetes. Deliver evidence-based, patient-centered care that enables patients to self-manage their chronic condition. |
2. | Collaborate with patients, their assigned Primary Care Providers, the Diabetes Registered Nurse, Registered Dietitians and other colleagues to ensure continuity of care. |
3. | Work with the Quality Improvement team to support patients in improving quality measures related to diabetes management. |
4. | Conduct clinical activities (including taking vitals, monofilament foot exams, retinal eye exams, sample collection and analysis, continuous glucose meter application and education) according to protocols. |
5. | Develop and organize educational materials and opportunities related to diabetes self- management. |
6. | Work with Food Programs staff to support patient food access, food skills development (including produce prescriptions, cooking and gardening classes). |
7. | Coordinate and provide home visits to patients who face barriers to transportation or may otherwise benefit from in-home education. |
8. | Coordinate and facilitate Group Medical Visits for patients with high blood sugar in collaboration with a Primary Care Provider and other staff. |
9. | Collaborate with the Mobile Medicine team to deliver diabetes education to community members outside of the clinical setting (including migrant and seasonal agricultural workers and individuals experiencing housing insecurity). |
10. | Performs other duties as assigned |
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