Quality Improvement Coordinator
Job Posting for Quality Improvement Coordinator at OLE Health
POSITION TITLE: Quality Improvement Coordinator
DEPARTMENT: Quality Improvement
REPORTS TO: Quality Improvement Manager
About CommuniCare OLE
Established in 2023, CommuniCare OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.
JOB SUMMARY: The Quality Improvement Coordinator works as part of a multi-disciplinary team to ensure CommuniCare’s patient population receives quality care
EDUCATION, EXPERIENCE, TRAINING
- Medical Assistant certificate or college level coursework with clinic/medical knowledge through a combination of training and experience.
- Administrative experience preferred.
- Experience working in a clinic setting and a demonstrated commitment to comprehensive care for low income clients.
- Bilingual English/Spanish preferred.
SECTION I: PERFORMANCE ACCOUNTABILITY
- KNOWLEDGE OF WORK
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1. | Knowledge of local health care delivery system. |
2. |
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B. DUTIES AND RESPONSIBILITIES
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1. | Works with the current Salud PCC as the Quality Improvement Program Leads for Salud Clinic. Monitors QI measures at Salud Clinic continuously and identifies areas of data quality and clinical performance in need of improvement. |
2. | In collaboration with Chief Quality Officer, the CommuniCare QI Committee, and the QA Supervisor, co-coordinates with current PCC all QI activities for Salud Clinic. |
3. | Works with clinic staff to optimize use of the EHR to ensure data quality |
4. | Supports tracking and follow up of abnormal cervical cancer screening & abnormal breast cancer screening. |
5. | Provides trainings for medical assistants on preventative health care and quality improvement. |
6. | Supports Every Woman Counts (EWC) case management at Salud Clinic. Ensures that cervical and breast cancer screening results (including data entry and patient follow) up are conducted in compliance with EWC guidelines. |
7. | Ensures EWC program applications are completed accurately at Salud Clinic. |
8. | Supports Immunization Services Supervisor. Ensures compliance with VFC/VFA guidelines at Salud Clinic and supports QI efforts to increase vaccination rates. |
9. | Supports tracking of provider/clinic productivity data and attends Team Meetings. |
10. | Coordinates special projects as needed. |
11. | Works along side COVID PCCs to meet the quality improvement needs of the clinic. |
12. | Communicates effectively with patients, medical staff, and outside medical organizations to assist clients with scheduling appointments, obtaining medical records and problem solving as needed. |
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