Leasing Consultant

Olen is seeking a dynamic and energetic leasing professional for one of its 13 properties in South Florida! We offer a competitive salary and health coverage packages while upholding a positive work environment. Olen is focused on providing the tools, education and support our team needs.

The ideal candidate should be an energetic self-starter with at least 1 year of Property Management leasing experience, who enjoys working in a fast-paced environment. Excellent communication and computer skills, a positive attitude, and professional image are a must. Candidate must possess strong closing skills, and the ability to work weekends. Is this you? We’d love to hear from you!

SUMMARY: Under the direction of the Property Manager, the Leasing Consultant is responsible for performing all the duties associated with the leasing of vacant units on the property to help ensure a high occupancy rate and assisting in customer service, and resident retention of current residents.

REPORTS TO: Property Manager

Job Description Outline, which includes but is not limited to the following:

GENERAL OPERATIONS:

1. Performs duties associated with the rental of apartments and off-site marketing.

2. Conducts tours of models, vacant apartments, property, and property amenities.

3. Performs all the daily and monthly duties associated with the renewal of existing residents as assigned by the Property Manager.

4. Inspecting and upkeep of models, leasing office, tour route and overall property appearance, opens and closes models and target units daily.

5. Informs prospects of Company Qualifying Criteria and ensures that all applicants are screened, approved by Property Manager, and ensures application to move-in process meets all Company standards and practices.

6. Processes rental applications and verifies all information on rental applications, obtains all necessary verifications in a timely manner for review and final approval of the Property Manager.

7. Completes online Renewal Agreement, emails, and ensures eSignatures are obtained and countersigned by Property Manager prior to lease expiration date.

8. Performs and documents renewal inspections, ensure all renewal documentation is accurate and updated in OneSite, including, notices to vacate, inspection notes and all resulting maintenance service requests are processed immediately, delivers and documents renewal thank you cards and/or gifts.

9. Performs daily renewal follow up until assigned renewals are concluded. Documents all renewal follow up and resident communication in OneSite, including signed renewals, notices to vacate, MTM and transfers. Ensures all maintenance notifications are processed for all on-site transfers in a timely manner.

10. Ensures that the Rental Criteria tab in Lead2Lease is properly filled out on all guest cards.

11. Follows Company policy for daily prospect follow up with phone calls, emails, and written correspondence to all qualified, unclosed traffic. Properly documents all follow up attempts and communications in Lead2Lease on a daily basis.

12. On a daily basis, performs all the duties required to monitor and communicate with past walk-in, phone and email traffic to promote and/or initiate return visits.

13. Ensures that all guest cards in Lead2Lease are maintained properly and all traffic is closed out properly by either applying for a unit or concluding the lead.

14. Follows Company policy and communicates effectively and promptly using OneSite tools to Maintenance Department for all new rentals/move-ins, all move-in inspections which resulted in OneSite service requests. Follows up with Maintenance Department prior to move in day to ensure all maintenance items completed. Re-inspects unit prior to move-in.

15. Assists with the preparation of renewal and move-in gift bags, places in unit prior to move-in with Olen Thank You card.

16. Follows through and assumes accountability for overall move-in program to see that everything is handled correctly.

17. Keeps informed about sister communities, referring the prospect when unable to assist them at your property and properly follows Company Policy on Sister Referral process.

18. Assists with initiating resident service requests.

19. Assists with completing service request follow up calls and assists with closing resident service requests.

20. Assists in maintaining required inventories for community supplies and equipment.

21. Assists in maintaining up-to-date and accurate reports and completing all reports as requested by Property Manager and/or Corporate Office.

22. Assists in collection of rents and deposits. Prepares rent receipts.

23. Prepares and maintains resident files and general office files.

24. Attends leasing meetings.

25. Handles resident concerns in the absence of Property Manager.

26. Performs all tasks assigned by Property Manager, and/or Corporate office.

27. Abides by all Company policies and procedures and use all appropriate forms.

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Coral Springs, FL 33071: Relocate before starting work (Required)

Work Location: In person