Information Technology Business Analyst

• Acts as a liaison between departmental end-users and technical analysts, consultants and other governmental units in the analysis, design, configuration, testing and maintenance of IT systems
• Consults with functional units to identify, define and document business requirements, business functions, business processes and objectives, operational procedures, problems, system requirements, and security needs
• Identifies and analyzes opportunities for improving business process through information systems and/or procedural changes; assists in the preparation and development of proposals and requirements for, new systems and enhancements to existing systems
• Conducts change impact analysis to assess the potential implication of changes. Coordinates the implementation of new systems or changes to existing systems.
• Participates in user acceptance testing and testing of new system functionality. May assist in training of new processes, systems or procedures, and applicable documentation
• Researches and stays abreast of new technologies within area of technical and business area specialty

• Considerable knowledge in working with project work plans
• Considerable skill in creating high level business requirements and functional requirements
• Skill in working successfully with people, leading teams and coordinating project activities
• Skill in communicating effectively and fostering communications among team members from all areas of the enterprise, business unit, IT staff, vendors, external agencies and partners, using written and oral communication skills
• Skill in creating and maintaining clear and concise documentation
• Ability to acquire subject matter expertise in the functions and activities of the assigned department, including applicable laws, rules, regulations, procedures and technical operations
• Ability to research, analyze and make recommendations on business processes and procedural practices

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands: