Youth Services Manager

Olympic Community Action Programs is hiring a Youth Services Manager in Port Townsend, Washington. This is a full-time position with benefits. Job summary below.

IMPORTANT NOTE: We do not accept a resume in lieu of our organization's job application. The application is available at www.olycap.org (under the Get Involved tab, click on Employment). Closes when filled. EOE.

ESSENTIAL JOB FUNCTIONS:

The Youth Services Manager is responsible for implementation and operations of all youth specific housing support programs and supervision of direct service staff working with youth.

Responsibilities include:

Supervision:

• Screen, hire and train new staff

• Build youth team and provide oversight

• Distribute new cases to direct service staff ensuring sustainable workloads

• Promote a trauma-informed workplace that celebrates creative thought through modeling, education, and support

• Nurture a culture of safe spaces for staff and service recipients

Case Management:

• Participate in Supportive Housing Team, coordinating care and staying abreast of best practices agency-wide

• Maintain a small caseload of clients enrolled in youth services programs, providingtrauma informed, person centered case management supports

Program Implementation and Operations:

• Work closely with the Housing Director to design, implement and continually assess and improve services

• Attend community and statewide meetings such as OHY to stay abreast of new funding opportunities and changes in legislature supporting youth leadership groups such as The Mockingbird Society

• Build, implement, and coordinate focus groups of current and former recipients of youth services to informs strategic goals and planning as well as assess current program practices

• Develop and maintain directory of youth specific services and programs

• Track and ensure compliance with program guidelines and budgets

• Provide ongoing training and support to youth services staff

• Work closely with program funders to stay updated on any changes

• Work with Housing Director to identify and apply for new funding sources as capacityallows and as meets strategic goals

• Other duties as assigned

KNOWLEDGE SKILLS AND ABILITIES:

• Excellent communication skills, written and verbal.

• Knowledge of principles, methods, and procedures for providing outreach-based community support services to support clients in housing stability

• Familiarity with local, state, and national issues related to youth and young adult homelessness, and/or navigational knowledge of youth systems and homelessness in general preferred

• Proficiency in basic computer skills, including the MS Office Suite Programs, and canlearn new applications.

• Strong organizational skills.

• Strong advocacy skills for self, others including staff and the youth we serve, as well ascross systems

• Knowledge of Trauma Informed principles, and person-centered service delivery

• Ability to provide strong, compassionate, and trauma-informed leadership

• Experience in and ability to work well with people from diverse cultural, socio-economic,experiential, and/or educational backgrounds

QUALIFICATIONS:

• Passion for ending homelessness, and belief that it is possible

• Must believe that people have the ability to change and that each individual is the experton their own life and what is most important to them

• We celebrate the insights and expertise of lived experience

• Two years of experience in human services field or nonprofit setting AND/OR educationalbackground in human development, human services, social work, or a relevant field;

• Supervisory experience preferred

• Passion for working with Youth and/or people experiencing homelessness

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Ability to Commute:

• Port Townsend, WA 98368 (Required)

Ability to Relocate:

• Port Townsend, WA 98368: Relocate before starting work (Required)

Work Location: In person