What are the responsibilities and job description for the Customer Service Representative position at OMAHA SLINGS INC?
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative whose priority is to promptly satisfy customer requirements. We are especially looking for a candidate with the goal of becoming a rigging specialist! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries (phone, email, in-store sales counter)
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, parts, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Able to lift 50-lbs
- Positive and professional demeanor
- Good computer and math skills
- Excellent written and verbal communication skills
For over 50 years a leading Midwest full service Rigging Shop, manufacturing Lifting Slings and distributing Rigging Supplies and related products.
Company Description
For over 50 years a leading Midwest full service Rigging Shop, manufacturing Lifting Slings and distributing Rigging Supplies and related products.
Location/Region: Omaha, NE
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