Bartender

Location

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

Job Description

The Bartender is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Bartender comprehends the cocktail / beverage menus, prepares drinks as requested by our guests and serves drinks to our guests either directly or via service staff.

Responsibilities

• Working knowledge of the hospitality business.
• Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers
• Upselling and suggestive selling of both food and beverage to guests.
• Requisition and restock bar with all essential products and equipment.
• Monitor environment in room (temperature, lighting, music, televisions).
• Observe and adhere to all liquor liability laws.
• Check identification of guests ensuring alcohol is served only to those patrons of legal drinking age.
• Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.
• Communicate with guests and respond to feedback in a positive manner, resolving any service issues
• Maintain a positive and professional demeanor and composure at all times.

Qualifications

• Strong knowledge of mixology, beverage garnishes and overall beverage service to include liquor, beer and wine knowledge
• Minimum of 1 – 2 years relevant bartending experience.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
• Must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations.
• Willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Computer literacy to include: Micros, POS systems.
• Previous cash handling experience.
• Unexpired TIPs certification required
• Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally
• Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.