What are the responsibilities and job description for the Group Sales Manager position at Omni Hotels & Resorts?
Overview
Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
- To fully develop the Group Market Segment both with the emphasis on Group production especially for short-term and higher rated, less price sensitive business within a specified geographic territory concentrating on the solicitation of new profitable business.
- To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.
- To achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales and Marketing.
Location / Schedule: The position will start off in office five (5) days per week, with the opportunity to earn remote days after 90 days of employment.
Responsibilities
- Achieve monthly room night booking goals.
- Solicit accounts within assigned market segment utilizing FDC
- Prospect and develop new accounts in line with the hotel's stated Mission Statement.
- Maintain aggressive weekly telephone, site inspection and personal call goals.
- Use all prospect sources including Knowland, COStar, FDC, and G-Leads.
- Follow up promptly on leads generated by the National Sales offices, Convention and Visitors Association and other Omni Hotels.
- Active involvement in industry associations and trade shows.
- Achieve budgeted room nights, rate and revenues.
- Is knowledgeable of the subtleties inherent in the Group market segment and of the role it plays in maintaining the profitability of the hotel.
- Participates in development of administrative assistants.
- Is current with all market related publications in order to stay on top of all industry trends and uncover any potential leads.
- Achieve targeted referral goals for all Omni Hotels.
- Conduct prospecting calls and emails to secure new business.
- Is fully aware of all corporate sponsored promotions.
- Assist in the development and implementation of the Sales Action Plan
- Submit weekly and monthly sales reports on a timely basis.
- Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.
- Participate in the ongoing forecasting process.
- Is current and abides by all sales office procedures and systems.
- Participates in weekly marketing and rooms merchandising meetings, bi-weekly sales meetings, monthly forecast meetings as assigned by the Director of Sales & Marketing.
- Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
- Recommend improvement of facilities and services as needed.
Working Environment:
- Exterior of hotel with exposure to weather conditions
- Interior of hotel, in normal office conditions
Qualifications
- Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
- Two years or more related experience in sales work at a conference hotel.
- Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
- Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
- Remain current with all pertinent computer software programs and equipment
- Have working knowledge of all departments, the Resort and its amenities.
- Participate in all sales meetings and line-ups.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.