What are the responsibilities and job description for the Housekeeping Office Coordinator position at Omni Hotels?
Location
THE MODERN HOME OF AMERICAN GOLF
Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green.
Omni PGA Frisco Resort is seeking a Housekeeping Office Coordinator to join the opening team of our brand-new luxury resort. Opening in the spring of 2023, Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.
Responsibilities
- Open and close housekeeping department daily.
- Work with Loss Prevention to maintain lost and found records.
- Dispatch all calls to appropriate discipline.
- Communicate effectively with all departments, including engineering.
- Update Synergy requests.
- Respond to all phone calls/ requests from guests and other departments.
- Monitor computer system.
- Maintain clear and efficient communication with the front desk.
- Maintain cleanliness and organization in department.
- Walk the floors and inspect guest rooms.
Qualifications
- Must be able to read, write, and communicate in fluent English.
- Ability to work days, afternoons, weekends, and holidays.
- Must possess basic computational ability.
- Must have computer skills.
- Previous experience as a coordinator and/or answering phones strongly preferred.
- Bi-lingual in Spanish preferred.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.