What are the responsibilities and job description for the Steward Supervisor position at Omni Hotels?
Location
Atlanta Hotel at CNN Center
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.
Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.
To supervise the day-to-day operation of the department for a given shift. To control and distribute operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.
Responsibilities
- Responsible for all personnel under his/her supervisor.
- Maintains required standards of sanitation and cleanliness.
- Make shift report as required by the Executive Steward.
- Responsible for the proper cleaning, rack and distribution of all china, silver and glassware.
- Minimize breakage of circulating equipment.
- Support Executive Steward in equipment inventory.
- Revise daily banquet event order (BEO) for changes.
Qualifications
- Candidate is required to have at least 1-year stewarding experience, preferably in a hotel environment, and/or 6 months hotel supervisory experience.
- Ability to set priorities for assigned areas/staff and provide feedback to others that enhances performance.
- Ability to teach employees importance of/and how to interact with internal/external guests and courteously solve internal requests.
- Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
- Ability to work cohesively with co-workers both within and outside of your department.
- Strong organizational skills with the ability to multi-task in a fast paced environment.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Self-motivated and able to work with limited supervision.
- Able to maintain 4-Diamond level cleanliness standards.
- Must be able to work a variety of shifts, including AM & PM shifts, weekends and holidays.
- Move, carry and place objects weighing up to 50 pounds without assistance and move, push, pull objects weighing up to 100 lbs. Stand or walk for an extended period or for an entire work shift.
- Requires repetitive motion, with frequent bending, twisting and reaching overhead.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
