Performance Reporting Specialist

Performance Reporting Specialist At the core of our success is a high energy, talented staff with diverse skills and a unified focus on delivering value and an emphasis on creativity, strategic thinking, and execution. We are currently seeking a Business Analyst to join our fast-paced team of analysts. The person in this role will be responsible for supporting and executing on our operational strategy that includes everything from tactical data analysis to tactical report generation. This entry-level role often requires a reporting and analytical mindset and the ability to solve practical problems and readily adapt to the requirements of the task at hand. This role will interact with multiple internal stakeholders from various functions and help us create a data-driven culture. The successful candidate is an enthusiastic, self-motivated professional who can work in a team setting, but also can work independently. This position is located fully in-person in our Franklin, TN headquarters. Applicants seeking remote or hybrid roles will not be considered.  Duties & Responsibilities Identify, analyze, and interpret trends or patterns in complex data sets to support business and technical teams. Create ad hoc and regular reports to showcase KPIs and data trends that highlight opportunities and risks to the business. Discover and understand the correct data sources for a given analysis. Prioritize, support, and maintain business intelligence deliverables (i.e. dashboards, visualizations, reports, etc.). Identify and report data quality issues related to uniqueness, integrity, accuracy, consistency, and completeness. Effectively communicate with internal and external teams to deliver solutions in a timely fashion. Proactively manage stakeholder expectations, manage escalations, and resolve issues in a timely manner. Ability to make decisions and problem solve in ambiguous situations Skills & Qualifications BA/BS in a field that demonstrates competency for the role. i.e. computer science, social sciences, math, engineering, statistics, or equivalent work experience 1 years of experience working with data visualization platforms such as Tableau, Microsoft Power BI, or Data Studio Advanced Excel experience including pivot tables/reports, conditional formulas, formatting, XLOOKUPs, and charts/graphs Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Strong written and verbal communication Self-motivated / Willing to learn / Well organized Familiarity with SQL, R, or Python is a plus Experience with Salesforce is a plus