Senior Account Manager

Overview

DDB Health Germany

Title: Senior Account Manager

Department/Discipline: Account Services

Location: Germany 

About us:

At DDB Health, we believe health can’t wait. The pace of healthcare is accelerating—and we love it. That is why at DDB Health, we DARE TO DO BOLDLY. We believe there’s nothing more important than health, and we need to stay a step ahead in order to achieve it. Our agency of courageous, curious, generous and gritty people are committed to solving the toughest health challenges. Through our omnichannel creative approach, we inspire our customers to take bold action that advances health. DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. Through deep insight into customers, channels, and behavior, DDB Health creates meaningful change on behalf of important healthcare brands.

Job Overview: 

As a Senior Account Manager at DDB Health Germany you’ll be the voice of the client within the agency and the voice of the agency with the client. You’ll operate commercially, keeping everything moving proactively within a busy, creative, supportive, fun, and rewarding environment. You’ll get the support you need with the autonomy any SAM looks for to own projects and relationships.

About you:

You are an experienced account manager who’s worked across various brands in different industries at creative agencies. Additional experience that’s beneficial includes healthcare and global – because that’s our day-to-day focus – and digital. You will be passionate about health and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences.  You will use your experience to seek out solutions that work for all parties, internally and externally.

Key responsibilities:

Client Management

• Key day-to-day team contact, liaising internally and externally (also with agency partners)
• Strong understanding of both strategic thinking and project delivery
• High emotional intelligence, able to read a room and adapt communication for different audiences
• Great communication skills, both spoken and written, and able to communicate with confidence at all levels
• Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations

Commercial

• Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
• Responsible for financial analysis (e.g. reconciliation) and budgeting across broad range of projects
• Ability to identify and deliver opportunities for organic growth in the accounts they are responsible for

Agency

• Integral and integrated member of the account team and wider agency
• Formal and informal mentor to more junior member of staff (with line management responsibilities where appropriate)
• Active and enthusiastic participant in new business activity and pitches

Skills & Experience

• Minimum of 3 years of healthcare agency experience. You might be working in a medical education, digital, patient comms or market research agency and are thinking about a change to advertising
• Experienced Account Manager looking to move into SAM role
• Experience of running the day to day of accounts, ideally regional and global levels
• Evidence of working across or with other disciplines, notably digital, will be a distinct advantage but not a necessity
• Evidence of strong work ethic and proactivity in and out of education/work
• Proficient in MS Office software (Outlook, Excel, PowerPoint, Word)
• Business level English and German language skills

Benefits / what we offer

• Exciting and varied projects with TOP pharmaceutical companies in a wide range of sectors and specialist areas 
• Healthcare communication that is fun and also surprising 
• Collegial interdisciplinary cooperation at eye level with our medical, creative and consultant employees 
• Appreciation, recognition and a great team with a strong hands-on mentality  
• A comprehensive induction with a personal contact person and an specific supervisor 
• Global networking and local sovereignty 
• Flexible working hours & remote office  
• Working in the heart of Munich with excellent transport connections 
• Subsidy for the MVV-Monatsticket (M-Zone) or the Deutschlandticket 
• Possibility of leasing a job bike 
• The opportunity for continuous training and development 
• Modern equipment and of course coffee, tea, fresh fruit and much more 

Our commitment:

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.