What are the responsibilities and job description for the Retail Associate position at on the go HR, Inc.?
About our client: Our client, NuSpecies, is a natural health company that makes unique cold-processed, plant-based nutritional supplements and herbal medicine. Their mission is to help their clients live longer and better.
About the position: As our Retail Associate you're the frontline of our mission. You are friendly, nurturing, and empathetic to our clients who are going through scary times in their life. You will work in office at our Bronxville location and handle transactions, provide customer and client support, and ensure a stress-free experience.
Main Responsibilities: (Additional day-to-day tasks will be discussed during the interview.)
Schedule: Flexible on-site schedule
Pay Range: $18 to $22 per hour
Requirements
About the position: As our Retail Associate you're the frontline of our mission. You are friendly, nurturing, and empathetic to our clients who are going through scary times in their life. You will work in office at our Bronxville location and handle transactions, provide customer and client support, and ensure a stress-free experience.
Main Responsibilities: (Additional day-to-day tasks will be discussed during the interview.)
- Provide appropriate literature and verbal introduction to NuSpecies to new customers entering the store.
- Process purchase/return/exchange transactions in store. Provide accurate change for cash transactions.
- Package correct products for customers.
- Place orders for shipping or pickup over the phone.
- Open/Close the cash register - Balance the till.
- Timely answer incoming calls, immediately return missed calls and make outbound calls to clients using our online based phone system.
- Open and Close NuSpecies’ retail stores.
- Maintain cleanliness of the store and individual work areas.
- Maintain store inventory: perform weekly counts, report discrepancies, and avoid losses.
- Maintain accurate transactions and client records.
- Ensure client information is up to date, comprehensive, and in sync across all NuSpecies’ systems.
- Be knowledgeable of, participate in, and promote NuSpecies’ marketing and advertising efforts in store to clients.
- Maintain a working knowledge of product codes and types, company return policies, and current coupons and promotions to ensure clients pay the correct amounts for products.
- Coordinate with other team members and management via Google Chat, Email, and HubSpot (CRM) to ensure clients get the support that they need from sales and support staff. For example, scheduling appointments, passing along a message to their consultant, and directing questions to the right person.
Schedule: Flexible on-site schedule
Pay Range: $18 to $22 per hour
Requirements
- Minimum of 2 to 5 years customer service/cashier experience
- Proficient with an Apple operating system
- Comfortable with browser-based software for documenting in client accounts
- Minimum typing speed of 35 WPM
- Open to work Saturday or Sunday
- Valid driver’s license and maintain ownership of a reliable personal vehicle to get to work in all seasons
- Strong oral and written communication skills
- Attention to detail
- Problem-solver
- Empathetic
- Supportive
- Diverse
- Medical
- Dental and Vision
- Employee perks
- Paid-time off and more...
Salary : $18 - $22
Retail Inventory Associate - Driver
Retail Services WIS Corporation -
BRONX, NY
Leasing Associate
Kohan Retail Investment Group -
New York, NY
Selling Associate
Adore Me Retail -
Staten Island, NY