Case Manager

Looking for a Case Manager to join our Thriving Organization

One Community Health is recruiting mission driven, kind, warm hearted, and hard-working people who are dedicated to quality care and superior service. Our culture is centered around our values of compassion, accountability, respect and excellence. We are proud of our inclusiveness and the diversity of our staff and patients. One Community Health is poised for growth and expansion. Come join us on this journey as we become healthy together!

What We Are

We are a Federally Qualified Health Center (FQHC) serving all those in need in the Sacramento area. We have been a level 3 Patient Centered Medical Home since 2011 and were the first to earn that designation in Sacramento. We offer Integrated, comprehensive, and supportive services to maximize health outcomes. The founding values of One Community Health were based on providing a safe and welcoming place for people who often experienced social exclusion and discrimination. Check out our website to learn more about us.

Additionally, One Community Health is actively committed to the Treating Patients with C.A.R.E. communication model. This communication style supports patient safety, trust, and whole-person care. It is central to us to offer great patient-centered service and gives employees the tools needed to empower them in their interactions with patients and co-workers alike. The acronym C.A.R.E. stands for Connect, Appreciate, Respond, and Empower. To ensure all staff adopt this model, new hires will become certified as part of their onboarding process. This knowledge enables our staff to elevate our patient service and empower clinic to be healthy together.

About the Position

Under the direction of the Case Manager Supervisor and Behavioral Health Director (BH), the Case Manager is responsible for the provision of quality, compassionate, timely and accurate medical case management services to individuals including individuals living with HIV. Provide client centered services that link clients with health care, psychosocial and other services to insure timely coordinated access to medically appropriate levels of health and support.

Core Duties

• Evaluate client is getting the level of care needed and assure client accesses necessary care.
• Monitor client eligibility requirements in order to maintain Ryan White programs and services.
• Complete intake assessment of client's needs, and develop a comprehensive care plan strategy, including care coordination, and setting goals.
• Coordinate support services for clients based on status assessment.
• Manage active caseloads based on case intensity and acuity.
• Act as a liaison between client, physician and outside agencies.
• Social Determents of Health - coordination and follow up on medical, mental health, AOD, social needs, barriers and concerns.
• Monitor client status to determine the efficacy of the individual Care Plan and revise the plan as necessary.
• Be able to support and problem solve without judging the client in the present or future based upon their decision(s) in the past.
• Continued follow up with clients to insure they stay in care.
• Conduct home visits when necessary.
• Participate and coordinate in home health programs for Medi- cal patients
• Maintain client documentation and other paperwork as required by One Community Health policies, grants, or other program funding sources.
• Maintain accurate and timely electronic health record of Case Management activities.
• Adheres to quality, compliance and case management policies and procedures.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.

Education/ Experience Required:

• Bachelor's Degree in Social Work or a related field or four years case management or comparable experience in social service setting.
• Previous experience with the HIV community preferred.

Health Notice

As a healthcare provider, all One Community Health employees must be vaccinated against COVID-19. Exceptions are only allowed for qualified medical and religious reasons. If you need to get vaccinated, you can do so at our Midtown clinic.

Please Note:

One Community Health values the diversity of the people it hires and serves. Diversity at One Community Health means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability. Please provide us with notice if you will require accommodations during the interview process.

Our Benefits

Please click here for information on the comprehensive benefits we provide.

• Robust PTO, Sick Time & Paid Holidays
  • 40 hours of sick time
  • 11 paid holidays including 2 personal holidays
• Medical Insurance
  • We offer a choice between three carriers: Sutter Plus, WHA and Kaiser Permanente.
  • One Community Health pays about 90% of the Employee only premium and pays 75% of the costs for dependents or partners/spouses.
• Dental/Vision
  • 2 Dental plans offered through Delta Dental: PPO and DHMO
  • DHMO is paid in full by employer (employee only)
  • VSP Vision Insurance paid in full by employer (employee only)
• Company Paid Life, AD&D and LTD offered through MetLife.
• Flexible Spending Plan (before-tax savings plans)
• Employee Assistance Program
• Supplemental Insurance through AFLAC
• 401K
  • Up to 4% employer match at 90 days of employment
• Additional Benefits/Extra's
  • We are an eligible NHSC (National Health Service Core) approved loan repayment site with a HPSA score of 16.
  • PSLF approved employer
  • Training and Travel expenses covered by One Community Health
  • Reimbursement of professional credentials, licenses, and associated professional fees