What are the responsibilities and job description for the Order Processing Coordinator position at OneCause?
About the role:
Our Orders team is responsible for activating and executing Dealroom Contracts for Fundraising Software and Events. This position works closely with the sales and operations teams to process and manage customer events in Salesforce.
Responsibilities:
- Review signed Dealroom Contracts for compliance
- Create and send Dealroom Contracts to Customers for service or software changes
- Adjust internal systems as needed for event management (Salesforce, Stripe, OneCause Platform)
- Communicate and follow up with other teams via our email-based ticketing system, Salesforce Cases
What you already know and skills you bring:
- Salesforce experience highly preferred
- Previous use of a helpdesk-type system to track and organize email requests
- Detail orientated and highly organized
- Basic computer skills
- Accounting/administrative background a plus
- Microsoft Outlook
Bonus points if:
- Prior Saas experience
Disclaimer
OneCause is an equal opportunity employer and hires equally for culture fit and technical skills and experience. We value diversity at our company. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $38,200 - $48,400