Director - Network Operations Safety, QA, & Regulatory Compliance

Description
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Network Operations team works around the clock running United's global operation, safely, reliably, and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Key Responsibilities:
The Director will lead a team of safety professionals in collaborating with all operational groups within the NOC to identify safety hazards and implement tailored mitigations depending on the level of risk. They will be the principal leader responsible for engaging safety stakeholders to include Federal and industry partners. Responsible for regulatory inquiries, disclosures and investigations involving airline operations. Will develop strategy, feedback, and resolution processes between all operating groups within the NOC. Maintains oversight of the Network Operations Safety Management System and regulatory commitments.

• Develop strategy for ensuring compliance with all federal regulations and the overall safety of the Network operations division.
• Leads a team of safety professionals in identifying hazards and assisting in implementing mitigations.
• Collaborates with internal and external stakeholders (AO, FO, IF, FAA, IOSA, DOD)
• Directs the safety assurance process and the team responsible for documentation of results.
• Monitors corrective action commitments and implementation.
• Conduct special emphasis analysis of Network Operations systems and programs based on previous audits, FAA enforcement action, ASAP reporting.
• Responsible for the analysis of risk and establish reporting criteria for senior leadership to understand risk and direction of mitigations.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
QualificationsWhat's needed to succeed (Minimum Qualifications):

• Undergraduate degree in technical, safety, or aviation related discipline or equivalent work experience
  
• 5 years' experience as a leader in an airline operational setting
• 5 years' experience with a major passenger airline, cargo, or regional carrier in Flight Operations, Dispatch, Load Planning, Safety or Airport Operations
• 10 years' experience in quality, safety, and regulatory operations
• Working knowledge of all or some of the following
• Pertinent Federal Aviation Regulations
• FAA Advisory Circulars
• ICAO Annexes 1, 6, 8, and 18
• IOSA Standards and Recommended Practices
• Operations Specifications
• Department of Defense Quality and Safety requirements
• Must have working knowledge of principles of quality and compliance.
• Demonstrated direct interaction with Federal Aviation Administration
• Strong leadership skills in modeling character, thinking creatively, delivering results, and fostering teamwork.
• High attention to detail
• Excellent time management, decision-making and organizational skills
• Technical skills using software such as Microsoft Teams, Word, Excel, etc.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

What will help you propel from the pack (Preferred Qualifications):

• Masters in technical, safety, or aviation related discipline
• Dispatch / Commercial Pilot certificate
• Professional certification in quality or safety

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT