What are the responsibilities and job description for the Accounts Receivable Specialist - Not a Remote Role position at ONICON Incorporated?
ONICON Measurement Solutions has delivered market-leading flow and energy measurement products since 1987. We focus on delivering exceptional customer service and quality engineered flow and energy measurement instruments for hydronic heating and cooling systems.
ONICON is part of TASI Measurement, a collection of world-class flow meter companies worldwide that produce flow meters and flow measurement solutions for various industrial and scientific industries.
The Accounts Receivable Specialist manages customer accounts, including collections, applying payments, and resolving discrepancies. Responsibilities include processing payments accurately, maintaining records, proactively collecting on past due accounts, investigating billing issues, providing excellent customer service, generating reports, and adhering to policies. This is an onsite, non-exempt role requiring strong attention to detail, organization, multitasking skills, and proficiency with accounting software and Microsoft Office.
This role supports two business units. The responsibilities include, but are not limited to:
ONICON is part of TASI Measurement, a collection of world-class flow meter companies worldwide that produce flow meters and flow measurement solutions for various industrial and scientific industries.
The Accounts Receivable Specialist manages customer accounts, including collections, applying payments, and resolving discrepancies. Responsibilities include processing payments accurately, maintaining records, proactively collecting on past due accounts, investigating billing issues, providing excellent customer service, generating reports, and adhering to policies. This is an onsite, non-exempt role requiring strong attention to detail, organization, multitasking skills, and proficiency with accounting software and Microsoft Office.
This role supports two business units. The responsibilities include, but are not limited to:
- Responsible for daily invoicing and processing credit memos as needed, direct interfacing with customers on collection matters and dispute resolution.
- Daily review of sales orders on credit hold.
- Provide updated Accounts Receivable balances weekly and when requested.
- Manage credit application process and maintain and monitor existing credit limits
- Research discrepancies, such as billing issues, returns, sales tax corrections, etc., and resolve in a timely manner.
- Monthly/daily duties as assigned.
- Recommend opportunities for continuous process improvement.
- Perform any other duties or responsibilities as requested by Supervisor or Manager
- Minimum of 2 years' experience in commercial credit/collections with responsibility for direct customer contact.
- Strong interpersonal skills and team-oriented
- Highly organized with the ability to manage multiple priorities and deliver timely assignments.
- Excellent listening, written, and verbal communication skills.
- Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.
- Personally exhibits a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base
- Hands-on, self-starting, disciplined, and detail-oriented individual with the ability to work independently in a high-volume environment that requires a work product that is highly accurate and timely.
- High degree of proficiency with Microsoft Office software (Excel, MS Word)
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