Job description
This position is 40 hours a week, Monday through Friday, 8:00AM to 5:00PM
Position Title: Netsmart Business Analyst
Contract Term: 9 months
Schedule: Full-Time – Onsite may be necessary for training of staff.
Objective: To ensure newly designed processes are well documented, communicated to users and team members and training completed for county staff. Ensure county claims adjudication process is well defined and team members are oriented to optimal processes.
Specific Tasks:
- Documents workflows, process flows, swim lane diagrams, decision trees to ensure detailed documentation and material for reference and training
- Develop process improvements to process flows and documentation.
- Considers the impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes
- Work collaboratively with team members, project members and business staff and executives
- Ensure processes are tracked for completion
- Documents and tracks problems to resolution and then documents resolution, sharing the resolution with all team members.
- Performs in-depth analysis to define problems and develops and/or contributes to solutions
- Provides training on processes for new staff and existing team members
- Provides routine status updates
- Provide presentations as defined by the project or other team members.
- Provides user documentation to assist users in problem resolution
- Provide a presentation on the documentation, process flows, decision trees, training material and ensure there is an index for ease of location.
Training and Experience: Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.
Bachelor’s Degree in Computer Science or related field.
Job Types: Full-time, Contract
Pay: $83.00 - $85.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- San Jose, CA: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Data analysis skills: 1 year (Required)
- Data science: 1 year (Required)
- Analysis skills: 1 year (Required)
Work Location: One location