Server Job Description

Snow Mountain, LLC is located in the spectacular Lassen Volcanic National Park in California. As one of the country's oldest national parks, Lassen is consumed with gorgeous hiking trails, picturesque lakes that afford fishing and kayaking, and cabins and campgrounds for the those that want to experience the rustic feel of the beautiful outdoors! We are seeking seasonal workers for between the months of May and October. Affordable housing, if needed, is available.

Summary of Position:

Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
• Knowledge of restaurant and bar menu promotions and specials
• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Provide timely, courteous service to all guests throughout the meal service
• Set tables, polish glasses, prepare workstations and other side work as assigned
• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
• Other duties per Duties Checklist and as requested

Position Requirements:

• Obtain ServSafe Certification in accordance with Company F&B policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:

• Education: High School Diploma or equivalent
• Experience: Minimum (1) year in a restaurant establishment Resort/National Park Concession preferred

Perks:

• Employee housing available.
• Generous merchandise discounts for employees
• Opportunity to work in a breathtakingly beautiful location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.