Operations Manager

Location: 3500 Tricenter Blvd. Ste. B, Durham, NC 27713
Pay: $60,000/ Annual, 15% Bonus
Shift: Sunday through Thursday 5:00am to 2:00pm

Job Description:
We are seeking a full time Operations Manager to assist in leading delivery/distribution operations in a fast-paced warehouse environment. Specifically, the incumbent will ensure:

• Delivering in a timely and accurate manner packages to recipients
• Monitoring, verifying, communicating responding to and acting upon the information generated from packages out for delivery as well as responding in a timely manner to requests for information or inquiries from internal and external sources;
• Following up on service issues, finding solutions and achieving resolution, closing out delivery day
• Building an operation that is capable of exceeding KPI’s, increasing volume and producing a profit
• Sustaining LaserShip’s culture through actively developing people, delegating work, communicating fundamentals and monitoring performance as well as motivating, recognizing and rewarding individuals and teams
• Establishing professional relationships and channels of communication with Independent Contractors that promote and support the goals of the business
• Implementing standard processes and procedures

In addition to a robust skill set that includes the ability to work independently, problem solve and communicate effectively, the ideal candidate will possess:

• 2 years related management experience, preferably in a logistics environment
• Ability to lead others
• Effective at meeting deadlines
• Experience with hiring, training, motivating, disciplining and completing performance evaluations for employees
• Strong computer skills, with emphasis on MS Office
• Bilingual in English and Spanish a plus
• BA/BS in business or related discipline (Preferred)
• Strong Distribution Background is a plus

This is an excellent opportunity for a front-line manager or recent college grad to join an organization that is experiencing tremendous growth.
OnTrac is the leader in e-commerce last-mile delivery for retailers and shippers that desire reduced transit times and increased flexibility within their supply chain. Founded in 1986,OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
OnTrac is proud of the workplace community we’ve built that cares about who you are as an individual, your safety, and your career goals. If you are motivated to exceed expectations, committed to customer service, and take heart in supporting others, we want you on our team!

Our Industry Leading Benefits Package Includes:

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Flexible Spending Account
• Commuter benefits
• Safe and clean work environment
• Paid Time Off that begins accruing on your first day
• Much more!

LaserShip, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, “OnTrac” or the “Company”) is an equal opportunity employer

What you need to qualify as a Warehouse Worker / Package Handler

• Ability to read and speak English
• Prior warehouse work or package handling experience preferred but NOT required
• Ability to lift, push, pull and move items averaging 25lbs. (Some packages are up to 50-75lbs)
• Ability to provide the required IDs to complete an I9 form: List of acceptable I9 IDs
• Be 18 years or older

As a Warehouse Worker / Package Handler, OnTrac counts on you to:

• Be safe, safety is our first core value!
• Unload trucks and sorting packages by their delivery zip code.
• Inspect packages to make sure they are safe for truck transportation.
• Be a team player—everyone works together to keep the "On Time for Less" promise to our shippers!
• Regularly lift, push, pull and move items averaging 50 pounds and occasionally up to 75 pounds.

How you will be rewarded as a Warehouse Worker / Package Handler

• Get paid WEEKLY!
• Paid sick time and opportunity to contribute to a 401K.
• A fun and energetic work environment
• Career Path, many of our employees are promoted into lead or other operational roles!

Salary : $60,000 - $0