What are the responsibilities and job description for the Operations Assistant position at OnTray?
About us
OnTray is fast-growing dietary consulting company that services nursing home kitchens with menus, budgeting, compliance, sanitary, and general consulting.
Job Description
We are looking to expand our team with a full-time Business Relationship Manager who can help us onboard new client facilities and service our existing facilities. Key areas include; onboarding new clients, acting as a liaison between vendors and clients, working with invoices and Accounts Payable departments, and troubleshooting technology issues for our staff and clients.
The Operations Specialist must have strong communications and technology skills. The is an in-person position at our Lincolnwood, IL location with the capability to work from home on occasion.
Key Responsibilities (but are not limited to)
- Onboarding new clients (filling out credit applications, making introductions, setting up new accounts, communicating new account information with various parties)
- Acting as a liaison between vendors and clients: Troubleshooting issues such as delivery, invoicing, etc.
- Acting as a liaison between vendors and client Accounts Payable departments: Making sure invoices are sent to correct parties, troubleshooting issues that arise.
- Troubleshooting technology issues: Working with OnTray regional staff and clients to make sure vendor and software issues are resolved.
- Other miscellaneous administrative tasks.
Prerequisites
- Strong written and verbal communication skills.
- Skilled at multi-tasking.
- Flexible personality and quick learner.
- Comfortable working in fast-paced environment.
- Experienced in Microsoft Office.
- Basic software experience.
- AP or AR experience is a plus.
- Nursing home experience is a plus.
Experience in the food industry is a plus
Salary : $41,700 - $52,800
