Salary Job Openings

Call Center Representative I

OOIDA
Grain Valley, MO Other
POSTED ON 4/30/2024

Job Details

Job Location:    OOSI - Grain Valley, MO
Position Type:    Full Time
Salary Range:    $16.75 Hourly
Job Category:    Accounting

Description

As an Accounting Call Center Representative at OOIDA, you will play a crucial role in providing exceptional customer service and support related to accounting and financial matters. You will be responsible for handling inbound calls, assisting members with accounting inquiries, resolving billing issues, and ensuring accurate financial transactions. This role requires strong attention to detail and excellent communication skills

 

Benefits

  • FREE Employee Medical & Dental Insurance the first of the month after 60 days of employment and ONLY a $750 deductible
  • Vacation and personal time after 60 days
  • 401K - employer matches half up to 10%
  • Casual dress attire
  • Tuition assistance
  • On-site fitness and daycare center

 

Required

  • One-year office experience with a high call volume

 

Helpful

  • Knowledge of AS400 and Content Manager
  • Knowledge of the trucking industry
  • Bilingual (English, Spanish)

 

Responsibilities

  • Takes a high volume of incoming and outgoing phone calls
  • Collects payments using various methods while maintaining customer confidence and protects operations by keeping information confidential
  • Understands the billing process and how that relates to the payment application, and is able to effectively communicate that information to internal and external customers
  • Works to back-up other billing jobs and secondary duties where cross training is complete

 

Compensation

  • $16.75/hr
     

Qualifications


Hourly Wage Estimation for Call Center Representative I in Grain Valley, MO

$16.39 - $21.68

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